Job Summary

The Environmental Services Manager will provide leadership, direction and management oversight for all areas of the EVS operating model necessary in providing a safe environment for patients and caregivers achieved by demonstrating the principles of cleaning, disinfection and quality assurance toward the reduction of harmful pathogens. Accountable to the Director of Hospitality Services for maintaining effectiveness and efficiencies of the environmental and linen departments by controlling labor and supply chain costs, onboarding of all caregivers on infection prevention and safety protocols, and ensures compliance with infection prevention through audits. The Manager will provide services consistent with the mission and philosophy of Memorial Hospital and Health Care Center; and provides these services to all customers regardless of age (from birth to geriatrics), sex or national origin.

Qualifications

Education:
High school diploma or G.E.D. is required. Any applicable management or supervisory course is preferred along with computer experience.
Experience:
A minimum of two years experience in management is required, experience in Environmental Services is preferred.
Job Knowledge, Skills and Abilities:
The ability to clearly and effectively articulate and present information, respond to questions from managers, customers and caregivers in a professional manner. Exhibits excellent communication skills and promotes a work environment that fosters a positive culture, creativity and teamwork among the EVS team. Interprets documents such as safety rules, operating and maintenance instructions and procedure manuals and communicates with caregivers. Knowledgeable of Windows applications, Word, Excel, PowerPoint, and related applications. The ability to collaborate with the Director of Hospitality to establish dashboard metrics to monitor operations and improvement initiatives. Excellent time management skills required in order to meet deadlines.

Performance Requirements

Responsible For:

Responsible for the selection, training, promotion, discipline and termination of caregivers within the Environmental and Linen Services team. Establishes self as a subject matter expert as it pertains to environmental and linen services. Ability to coordinate scheduling for all areas within the hospital and outlying clinics. Coordinates the development and standards of quality and productivity for the department and directs caregivers in the use of policies, procedures and standards of work performance for maintaining infection prevention standards.
Physical and Special Demands:
This position requires standing and walking most of the day. Other physical demands include bending, standing, stooping, kneeling, reaching, pulling, climb ladders and lift up to 50 pounds with assistance. Must be able to push or pull 150 pounds. Demonstrates personal accountability and the ability to work independently during day, evening or night shift as assigned. The employee is occasionally exposed to chemicals, fumes, bio-hazard waste, airborne particles, odors, equipment operation noise, outside weather conditions, and the need for personal protective equipment other than gloves may be necessary throughout the day.

Memorial Hospital and Health Care Center

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Environmental and Linen Services Manager