BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID :17310 Employment Type :Full Time
Job Category :Engineering / Integration
Work Location :Davidson, NC (CSC)
BRIEF POSITION SUMMARY: The Director of Quality and Management Systems develops, implements and sustains management systems in line with industry standards, third-party accreditations and business requirements. Regulates, controls and improves the quality of all associated processes.
DUTIES AND RESPONSIBILITIES Strategic Development of MSC Quality & Management Systems - Designs and delivers an organizational-wide management system strategy with key milestones and metrics against a 3-5 yr. plan.
- Contributes to new business initiatives, contracts and projects to communicate impact on management systems.
- Builds expansion of current management systems to allow for movement into additional markets, such as Food & Beverage, Aerospace and Healthcare.
- Develops and tracks total cost of quality. Presents during overall management review process
- Designs and develops for innovation. For example; simplified and sustainable packaging for core customers and process improvements.
- Develops and tracks total cost of quality. Presents during overall management review process.
- Develop and provide coaching/mentoring of Quality team.
- Create and lead corporate-wide Quality Council.
General and Task Management - Creates, implements and sustains policies, procedures and best practices to drive continual improvement. Ensures all are updated to meet requirements and adhere to appropriate document control practices.
- Develops, implements and maintains key performance indicators (KPIs) for Quality and Management Systems.
- Integrates Headquarters management systems into all distribution facilities and manage central certifications where necessary.
- Liaises with distribution quality assurance teams and acts as an informal lead on critical activities, such as customer improvements, management reviews and metrics.
- Serves as primary quality control and assurance resource to internal and external customers for problem identification, resolution and loss reporting.
- Interacts with customers as required to include quality and/or management system provisions are included in the overall process.
- Interacts with customers on critical Requests For Purchase (RFPs).
- Manages all external registration requirements and management system contractors as needed.
- Develop quality budget and manage key quality contracts, if necessary.
Audits and Corrective Actions - Conducts and schedules internal and external audits as required by third parties, customers and/or other.
- Ensures corrective actions are undertaken to close out non-conformances found.
- Collaborates with operational QA to ensure corrective actions and non-conformances are shared across the network.
- Establishes and manages a detailed corrective action database within the Central Management System (CMS).
- Track critical supplier corrective actions and represent MSC in customer reviews for high-risk portfolio.
People and Training - Liaisons and informally leads quality assurance professionals in the manufacturing setting.
- Develops and implement a Quality and Management Systems curriculum for the MSC organization.
- Continual professional training and development within the Quality and Management Systems arena.
- Performs all duties inherent in the role of an MSC Director including hiring, termination, review and development of associates.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
Compensation starting at $127750 - 200750 depending on experience
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Why MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.
Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click
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PandoLogic. Category:Quality Control,
