JOB DESCRIPTION: Aquatic Center ManagerEXEMPT: No
COMPENSATION CLASS: Seasonal
DEPARTMENT: Parks and Recreation
REPORTS TO: Aquatic Center Coordinators and Recreation Supervisor
JOB SUMMARY:
Under supervision of the Aquatic Center Coordinators and Recreation Supervisor, the Aquatic Center Manager performs professional duties in ensuring effective performance of facility functions. Managers oversee the overall facility operation when on-site. Managers assist with training and mentoring of staff, and evaluate staff at the end of the season, interact frequently with patrons to ensure positive experiences, assist front line staff in enforcing facility policies, and test and record pool chemicals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Serve as the on-site manager of the overall Aquatic Center in conjunction with and in the absence of the Aquatic Center Coordinators and Recreation Supervisor
- Lead staff through professional attitude and superior job performance
- Ensure that all lifeguards are fully competent in performing water rescue procedures
- Coordinate with aquatic center staff in ensuring safety of patrons in and around the pools, monitoring swimmers, and enforcing all safety rules
- Address customer requests and complaints in a courteous and thorough manner, involving the Aquatic Center Coordinator or Recreation Supervisor as needed
- Prevent accidents by eliminating hazards and hazardous behavior
- Provide Head Lifeguards and other staff as needed with details about any special events, parties, and aquatic center rentals so staff can plan accordingly, and communicates schedule changes in a timely manner
- Assign duties to staff in all areas, including operations, front desk, and lifeguard stations
- Assist the Head Lifeguards in determining the positioning and rotation of lifeguards to meet the facility/program/personnel/patron needs
- Respond to emergency action plan activation
- Fill out appropriate documentation including incident/accident reports, lifeguard observations, and other documentation as assigned
- Recommend improvements to Aquatic Center Coordinator and Recreation Supervisor
- Maintain a high level of proficiency, including Lifeguarding and CPR skills.
- Fully understand and support the Head Lifeguard, Lifeguard, Guest Services Attendant, and Operations Attendant positions
- Maintain inventory and organization of emergency and first aid supplies
- Report to all scheduled manager trainings and staff meetings
- Wear proper uniform while on duty
- Comply with all Village policies, protocols, and procedures
- Perform other job-related duties as assigned
COMPENSATION AND BENEFITS:The wage range for this position is $18.50-$19.50 per hour. This position is seasonal and does not qualify for benefits.
SUPERVISORY RESPONSIBILITIES:This position requires management responsibilities of a supervisory nature. Incumbents must be proficient in basic concepts relating to personnel management.
QUALIFICATION REQUIREMENTS: - Must be Red Cross Certified in Lifeguarding, CPR for the Professional Rescuer, and Community First Aid and Safety
- This position requires a completed or in-progress high school diploma; some college preferred
- Must be available to work at least one weekend day
- Must be able to attend all in-service training sessions as required
This position requires the following.
- Must be able to maintain a clear line of communication with supervisors
- Ability to react calmly and effectively in emergency situations
- Skill in the application of lifeguarding surveillance and rescue techniques
- Ability to pass pre-employment physical skills evaluation as stipulated by the department
- Ability to prepare routine administrative paperwork, such as Accident Reports and Incident Reports
- Knowledge of CPR and emergency medical procedures
- Ability to follow routine verbal and written instructions
- Ability to work with Microsoft Office Suite and CivicRec
- Knowledge of customer service standards and procedures
LANGUAGE SKILLS:Ability to read and comprehend instructions, correspondence, and memos. Ability to properly fill out incident and accident reports as well be able to communicate in an emergency situation.
MATHEMATICAL SKILLS:Ability to add, subtract, multiply, and divide numbers. Ability to perform these operations using units of American money, weight measurement, volume, and distance.
REASONING ABILITIES:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS & ABILITIES: - Ability to work with the public (all ages)
- Ability to prioritize duties and complete tasks within a timely manner
- Understanding of the principles, policies, and objectives of the Proesel Park Family Aquatic Center
- Ability to deal with the public tactfully and courteously
- Commitment to promoting the positive image of Village of Lincolnwood
PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to use hands to finger, handle or feel objects, tools, or controls. The employee is often required to walk, sit, stand, reach with hand and arms, talk, and hear. The employee will frequently lift and/or move up to 50 pounds.
WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employee must be able to sit or stand for an extended period of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies between moderate and high. Frequent exposure to natural and seasonal weather conditions as well as insects while guarding the pool and completing job duties.
SAFETY:All employees are expected, as a condition of employment, to adopt the concept that the safe way to perform a task is the most efficient and the only acceptable way to perform it. Safety adherence of performance will be considered an important measure of employee performance evaluation. As such, the employee must:
- Comply with established safe work rules and the special instructions of the supervisor
- Report all accidents and injuries immediately and cooperate in all accident and injury investigations, supplying supervisors with full and complete information
- Submit recommendations for safety and efficiency, as well as report defective equipment and unsafe conditions
- Know their exact duties in case of fire or catastrophe
- Use safety equipment provided for personal use in performing daily work assignments
- Only operate equipment trained and authorized to operate
- Provide public protection from unsafe conditions and hazards resulting from municipal work operations
- Participate in special safety activities, as designated, such as Safety Committees, Job Safety Analysis, special training, etc.
