Job Type
Full-time
Description
This person will be responsible for owning a pipeline of jobs and ensuring all projects are being ran smoothly on time, and without errors.
This position requires minimal travel.
Responsibilities and Duties:- Review incoming Purchase Contracts and enter requisite information needed.
- Review site visit Photos and alert the appropriate party.
- Verify the Design matches the contract.
- Submit all AHJ paperwork, HOA Applications, Interconnection Applications when needed.
- Create a "Close-Out Letter/Manual" to go to the homeowner using the templates on the server.
- Take incoming calls and speak to homeowners and sales when needed.
- Assist scheduler with any Solar Service issues. Dispatch technicians as needed.
- Facilitating, analyzing, and processing project pipeline, providing product support, and following up to resolve concerns in an accurate and timely manner.
- Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques.
- Proven ability to meet deadlines and critical metrics, work independently, as a team player, and drives results in a fast-paced, team-based environment. Must be willing to build strong relationships to achieve company and department goals.
- Completes, maintains, and processes pertinent paperwork and records with great attention to detail to ensure accurate data is entered in our CRM and other technology as needed.
- Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross-functional teams with minimal direction from management.
- Meets all performance metrics, goals, and deadlines in a fast-paced, ever-changing, high performing team-based environment.
- Builds relationships and works jointly with customers, subcontractors, co-workers, sales organizations, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
- Monitor work of contractors and subcontractors to ensure projects conform to plans, specifications, or schedules.
- Monitoring PV system production to verify system is operating optimally.
- Performs other related duties as assigned.
Requirements
Required Skills/Abilities:- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Accuracy and high level of attention to detail.
- Team Player, ability to work in a fast-paced environment, flexible and adaptable to changes to planned tasks or schedule.
Education and Experience:- High School diploma or equivalent required.
- A basic understanding of construction documents.
- Previous experience in renewable energy preferred.
- Ability to navigate and respond in our CRM - NetSuite.
- Must have a valid state driver's license.
Physical Requirements:- Repetitive motions including the wrists, hands and/or fingers.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Salary Description
$20 to $25 per hour
