The Environmental Services Manager is responsible for the management and operation of Environmental Services to maintain a clean and safe medical center environment. Responsibilities include general resource allocation and communication, maintain optimum staffing levels, supervise management, overall utilization of assigned personnel, and provide oversight in hiring, orientation, training, discipline and dismissal of employees. This position includes interpretation and administration of all applicable legal, regulatory, and policy requirements, including JCAHO, state, and federal and local regulations and guidelines (i.e. OSHA, HAZMAT, DOH, EPA).
Qualifications:Minimum EducationBachelor's Degree Business Management or other health-related field (Required)
Minimum Work Experience3 years Healthcare experience (Required)
2 years management/supervisory experience (Required)
Required Skills/KnowledgeKnowledge of all applicable legal, regulatory, and policy requirements, including JCAHO, state, and federal and local regulations and guidelines (i.e. OSHA, HAZMAT, DOH, EPA).
Understanding of infection control.
The ability to present ideas and information in a concise, timely, effective and interpersonally appropriate manner through written and oral form.
Excellent public speaking and interpersonal skills.
Ability to coach and develop others.
Ability to work in a fast-paced and changing environment.
The ability to model continuous professional self-development, resulting in the enhanced performance of the organization.
Ability to analyze processes and identify high quality and cost-effective improvements.
The ability to proactively identify and implement effective strategies to enhance the financial performance of the department and the organization.
The ability to effectively analyze data resulting in appropriate fiscal, quality, service, and operational objectives.
The ability to understand the current health care environment, envision appropriate strategic organizational goals, align resources to achieve those goals and inspire others to attain them.
Patient-centered mindset.
The ability to establish effective relationships in networks with both internal and external customers.
The ability to attract, recognizes, retain, and manage staff.
Understanding and sensitivity to managing/supervising union employees, is a must.
The ability to use job related computer software applications, including Microsoft Office and bed-board related programs.
Required Licenses and CertificationsCertified Healthcare Environmental Services Professional (CHESP).
Functional AccountabilitiesStrategic Planning - Contribute to the strategic plan for department services, include short-term and long-term objectives.
- Collect and analyze customer feedback and evaluates service/department effectiveness.
Program Administration - Implement strategic plan through management of day-to-day operations of department, division or service area.
- Collaborate with upper management to evaluate current as well as new program initiatives for effectiveness, feasibility and cost.
- Ensure compliance with organizational and departmental policies and procedures, and regulatory standards.
- Proficient to compile and analyze data to support upper management decision-making.
Operations - Oversee the training, education, scheduling of personnel, duties and scope of services for the areas of responsibility.
- Operate and manage under the guidelines of the Hospital's policies and procedures and is versed in State Regulatory Compliance, i.e. Joint Commission, DOH, OSHA and EP A Waste Handling.
- Perform QA/QI Inspections per departmental guidelines; collect and analyze customer feedback and evaluate service/department
- Perform bi-weekly or monthly documented scheduled rounds in Areas of Responsibility.
- Ensure Safety Guidelines are being followed and inspected routinely via departmental guidelines.
- Responsible for a Daily Managers Report to be submitted to Director prior to shifts end.
- Serve as departmental leader on call in rotation with other managers and above in the department.
Organizational AccountabilitiesOrganizational Accountabilities (Staff)
Organizational Commitment/Identification Teamwork/CommunicationPerformance Improvement/Problem-solvingCost Management/Financial ResponsibilitySafety
