Salary: $13.00 - $19.00 Hourly
Location : Hastings, MN
Job Type: PT Seasonal
Job Number: 2025-04
Department: Parks & Recreation
Division: Hastings Family Aquatics Center
Opening Date: 02/10/2025
Closing Date: 3/14/2025 11:59 PM Central
FLSA: Non-Exempt
Bargaining Unit: NU
Description SummaryThis is a seasonal position with employment that generally begins mid-May and ends in late August. Job duties and assignments may vary. You may be required to work evenings and weekends.
Examples of Duties You may be assigned to more than one job and your work may vary, please read each job description below.
Typical Qualifications Please read each job description below for minimum qualifications.
Supplemental InformationGuest Service Attendant (Pool)Job DutiesThe Hastings Family Aquatic Center Guest Service Attendant performs a variety of tasks at the facility's front desk, concession area, and at the top of two outdoor water slides. The minimum age is 15 years old.
Primary Duties and Responsibilities- Consistently promote a positive, professional image of the Hastings Family Aquatic Center (HFAC) and provide excellent customer service at all times.
- Serve as the first contact for HFAC patrons, and consistently provide a high-quality customer service experience to each patron contacted.
- Register patrons into programs and sell memberships; including season passes, punch cards, swim lessons, water aerobics, and water walking.
- Check patrons into the HFAC open swim or programs.
- Assist and provide information to the public and HFAC volunteers and employees.
- Answer telephones, and relay messages as necessary.
- Perform cash handling duties, including payment reconciliation, and check or credit card authorization.
- Perform routine walk-through inspections of the HFAC locker rooms and grounds.
- Consistently demonstrate positive, effective communication skills and interactions with the Shift Leaders, Supervisors, employees and volunteers, other agencies and organizations, and the public.
- Safely use the equipment, tools, and materials consistent with the manufacturer or product directions or specifications, and use industry-accepted safe working methods and techniques;
- Understand and comply with the HFAC rules, policies and procedures, including the rules, policies, and procedures contained in the HFAC Employee Handbook.
- Participate in/with HFAC special events and activities; including birthday parties and after-hour rentals.
- Troubleshoot problems that arise.
- Defuse and remain calm under stressful situations according to HFAC policy and training.
- Operate a variety of office equipment and concession equipment, including, but not limited to, computer, multi-line telephone system, voice mail system, internet, and stereo system.
- Perform routine preventative maintenance on all office and concession equipment.
- Perform routine cleaning of work areas as needed;
- Maintain supplies for the front desk area and concession area.
- Perform a daily inventory of concession items.
- Properly prepare concession food items according to the Department of Health standards and codes.
- Understand and comply with water slide rules and regulations when allowing patrons to use the ride.
- Perform other assigned duties from time to time.
Uniform Requirement- When GS staff are scheduled to work at the front desk and tops of the slides, they are required to wear Guest Service shirts, flip flops or other comfortable appropriate shoes, a one-piece swim suit for females or swim trunk for males. Appropriate shorts are worn over female swim suits. If males opt not to wear swim trunks, they are also required to wear appropriate shorts.
- For guest service working front desk and slides, plain blue or black sweat pants are acceptable on cold weather days.
- When guest service staff are scheduled to work in the concessions stand, they are required to wear the concessions shirt, appropriate shorts, and closed-toe tennis shoes. All concessions staff must wear an HFAC issued visor with hair pulled back. If the hair is not pulled back, the employee must wear a hair net.
- Male staff must be clean-shaven.
- Female staff must have clean, short fingernails free of polish.
- Guest service staff will be issued sweatshirts to be worn during colder weather. No other sweatshirt or jacket is acceptable.
Guest Service Shift Leader (Pool)Job DutiesThe Hastings Family Aquatic Center Guest Service Attendant Shift Leader performs a variety of tasks at the facility's front desk, concession area, and at the top of two outdoor water slides. Must have 1+ years of Hastings Family Aquatic Center experience.
Primary Duties and ResponsibilitiesIn addition to the Guest Service Attendant job duties, the Shift Leader will also be responsible for the following:
- Oversee the successful completion of job duties of Guest Service Attendants during open swim hours.
- Ensure cash reconciliation at the end of each shift and securing the
cash in safe at end of each shift. - Participate in assisting with preparation and facilitating in-service training.
- Assist with on-the-job training of new staff with the registration of patrons into programs and facility entrance.
- Must have strong leadership skills.
- Respond to the concerns of the public in the concessions stand area.
Uniform Requirement- When GS staff are scheduled to work at the front desk and tops of the slides, they are required to wear Guest Service shirts, flip flops or other comfortable appropriate shoes, a one-piece swim suit for females or swim trunk for males. Appropriate shorts are worn over female swim suits. If males opt not to wear swim trunks, they are also required to wear appropriate shorts.
- For guest service working front desk and slides, plain blue or black sweat pants are acceptable on cold weather days.
- When guest service staff are scheduled to work in the concessions stand, they are required to wear the concessions shirt, appropriate shorts, and closed-toe tennis shoes. All concessions staff must wear an HFAC issued visor with hair pulled back. If the hair is not pulled back, the employee must wear a hair net.
- Male staff must be clean-shaven.
- Female staff must have clean, short fingernails free of polish.
- Guest service staff will be issued sweatshirts to be worn during colder weather. No other sweatshirt or jacket is acceptable
Lifeguard (Pool) Minimum requirements- Current American Red Cross Lifeguarding certification including CPR-PR certification.
- Minimum age of 15 years old.
Job DutiesThe purpose of this position is to ensure the safety of all in-water activities for patrons at the Hastings Family Aquatic Center.
Lifeguards will be expected to perform daily tasks required for the upkeep and maintenance of the outdoor facility and related equipment and ensure that all lifesaving equipment is present and operational for all water activities.
Lifeguards will be required to pass both a written and skills test demonstrating the physical and technical skills necessary to carry out emergency procedures prior to hire.
This position reports to the Facility Manager.
A.
QualificationsMust possess current American Red Cross CPR and Lifeguard certification. Experience: Previous lifeguard experience desired.
Other Special Requirements:
Lifeguards must have the following current certifications; other agencies may be accepted at the discretion of the Facility Manager:
- American Red Cross Lifeguard training
- American Red Cross Basic First Aid
- American Red Cross CPR for the Professional Rescuer
- American Red Cross AED Essentials (preferred but not required)
- American Red Cross Oxygen Administration for the Professional Rescuer (preferred but not required)
B.Position Duties
- Prevent accidents and injuries through knowledge of life guarding and water safety skills. Lifeguards must be able to respond to emergency situations by means of visual and audio surveillance. Lifeguards must be able to stand for long periods of time and allow nothing to distract them from continual concentration and attention to duties.
- Lifeguards must be able to identify emergency situations both visually and audibly and then respond appropriately.
- Respond accordingly to emergency situations in which assistance or first aid is required within the scope of certified training and HFAC policies and procedures.
- Report and record accurate information as required with regard to accidents, incidents, discipline, attendance, maintenance and time on duty.
- Report ready for work 15 minutes prior to the assigned shift. Survey swimming facility and check staff information in the office. While on duty, a lifeguard must be in an established uniform.
- Be responsible for the general condition of the facility. Keep all clutter picked up and lifesaving/first aid equipment in readiness condition. Submit a verbal or written report on any condition which warrants the attention of the Facility Manager.
- Promptly enforce all HFAC pool rules and policies that apply to all situations in a courteous and tactful manner. Utilize discipline procedures that are reasonable and appropriate as stated in the procedure manual.
- Reflect a positive image of the HFAC to the swimmers.
- Actively participate in required in-service training and staff meetings. Keep all job-related certifications current for employment.
- Perform light to moderate maintenance concerning the pool and surrounding areas when needed. These duties will be performed when there is another guard on duty to monitor the pool, as user numbers allow, or when there is no one in the pool.
- Accept and perform all other responsibilities necessary for the good of the organization.
Lifeguard Shift Leader (Pool) Minimum requirements
- 18 years old
- Current American Red Cross Lifeguard and CPR-PR certification
- 2+ years of lifeguard experience with Hastings Family Aquatic Center
Job DutiesThe purpose of this position is to ensure the safety of all in-water activities for patrons at the Hastings Family Aquatic Center. In addition, this position is responsible for the supervision of lifeguards while on the deck.
Lifeguard Shift Leaders will be expected to perform daily tasks required for the upkeep and maintenance of the outdoor facility and related equipment and ensure that all lifesaving equipment is present and operational for all water activities.
Lifeguard shift leaders provide leadership to less experienced staff and set a positive example for all staff.Lifeguard Shift Leaders will be required to pass both a written and skills test demonstrating the physical and technical skills necessary to carry out emergency procedures prior to hire.
This position reports to the Facility Manager.
A.
QualificationsMust possess current American Red Cross CPR and Lifeguard certification. Experience: Previous lifeguard experience desired.
Other Special Requirements:
Lifeguards must have the following current certifications; other agencies may be accepted at the discretion of the Facility Manager:
- American Red Cross Lifeguard training
- American Red Cross Basic First Aid
- American Red Cross CPR for the Professional Rescuer
- American Red Cross AED Essentials (preferred but not required)
- American Red Cross Oxygen Administration for the Professional Rescuer (preferred but not required)
B.Position Duties
- Prevent accidents and injuries through knowledge of life guarding and water safety skills. Lifeguards must be able to respond to emergency situations by means of visual and audio surveillance. Lifeguards must be able to stand for long periods of time and allow nothing to distract them from continual concentration and attention to duties.
- Lifeguards must be able to identify emergency situations both visually and audibly and then respond appropriately.
- Respond accordingly to emergency situations in which assistance or first aid is required within the scope of certified training and HFAC policies and procedures.
- Report and record accurate information as required with regard to accidents, incidents, discipline, attendance, maintenance and time on duty.
- Report ready for work 15 minutes prior to the assigned shift. Survey swimming facility and check staff information in the office. While on duty, a lifeguard must be in an established uniform.
- Be responsible for the general condition of the facility. Keep all clutter picked up and lifesaving/first aid equipment in readiness condition. Submit a verbal or written report on any condition which warrants the attention of the Facility Manager.
- Promptly enforce all HFAC pool rules and policies that apply to all situations in a courteous and tactful manner. Utilize discipline procedures that are reasonable and appropriate as stated in the procedure manual.
- Reflect a positive image of the HFAC to the swimmers.
- Actively participate in in-service training and staff meetings. Keep all job-related certifications current for employment.
- Perform light to moderate maintenance concerning the pool and surrounding areas when needed. These duties will be performed when there is another guard on duty to monitor the pool, as user numbers allow, or when there is no one in the pool.
- Ensure that other lifeguards are completing their opening and closing job duties as assigned.
- Ensure that other lifeguards are reporting and rotating to their appropriate stands in a timely manner.
- Facilitate and assist with organizing in-service training.
- Respond to the concerns of the public.
Lifeguard Head Guard (Pool)-Internal position only
Minimum requirements
- 18 years old
- Current American Red Cross Lifeguard and CPR-PR/AED certification
- 3+ years of lifeguard experience with Hastings Family Aquatic Center
- Strong leadership skills.
- Must have previous shift leader experience.
Job DutiesThe purpose of this position is to ensure the safety of all in-water activities for patrons at the Hastings Family Aquatic Center. In addition, this position is responsible for the supervision of lifeguards while on the deck. This position involves lifeguard evaluating to ensure staff is scanning properly, maintaining professionalism, and properly enforcing rules. Head guards will be expected to perform daily tasks required for the upkeep and maintenance of the outdoor facility and related equipment and ensure that all lifesaving equipment is present and operational for all water activities.
Head guards will be required to pass both a written and skills test demonstrating the physical and technical skills necessary to carry out emergency procedures prior to hire. Head guards will ensure that opening and closing job duties are completed by other staff. Head guards will undergo supervisor training throughout the course of the summer. This position reports to the Facility Manager.
A.
QualificationsMust possess current American Red Cross CPR and Lifeguard certification. Experience: Previous lifeguard shift leader experience desired.
Other Special Requirements:
Lifeguards must have the following current certifications; other agencies may be accepted at the discretion of the Facility Manager:
- American Red Cross Lifeguard training
- American Red Cross Basic First Aid
- American Red Cross CPR/AED for the Professional Rescuer
- American Red Cross Oxygen Administration for the Professional Rescuer (preferred but not required)
B.
Position Duties- Prevent accidents and injuries through knowledge of life guarding and water safety skills. Lifeguards must be able to respond to emergency situations by means of visual and audio surveillance. Lifeguards must be able to stand for long periods of time and allow nothing to distract them from continual concentration and attention to duties.
- Lifeguards must be able to identify emergency situations both visually and audibly and then respond appropriately.
- Respond accordingly to emergency situations in which assistance or first aid is required within the scope of certified training and HFAC policies and procedures.
- Report and record accurate information as required with regard to accidents, incidents, discipline, attendance, maintenance and time on duty.
- Report ready for work 15 minutes prior to the assigned shift. Survey swimming facility and check staff information in the office. While on duty, a lifeguard must be in an established uniform.
- Be responsible for the general condition of the facility. Keep all clutter picked up and lifesaving/first aid equipment in readiness condition. Submit a verbal or written report on any condition which warrants the attention of the Facility Manager.
- Promptly enforce all HFAC pool rules and policies that apply to all situations in a courteous and tactful manner. Utilize discipline procedures that are reasonable and appropriate as stated in the procedure manual.
- Reflect a positive image of the HFAC to the swimmers.
- Actively participate in in-service training and staff meetings. Keep all job-related certifications current for employment.
- Perform light to moderate maintenance concerning the pool and surrounding areas when needed. These duties will be performed when there is another guard on duty to monitor the pool, as user numbers allow, or when there is no one in the pool.
- Ensure that other lifeguards are completing their opening and closing job duties as assigned.
- Ensure that other lifeguards are reporting and rotating to their appropriate stands in a timely manner.
- Facilitate and assist with organizing in-service training.
Activity Supervisor (Pool) Job DutiesThe HFAC Supervisor coordinates the total operation of the Aquatic Center during the hours of 4:45 am and noon when programming includes lap swim, swim team practice, swimming lessons, and tons of tots. There will be NO open swim time while the recreation supervisor is on duty. Responsibilities include supervision of personnel, administration of aquatic center programs, public relations, and meeting State Health and Safety Standards in the absence of the Facility Manager.
A.Qualifications
- Must have 3+ years of experience at Hastings Family Aquatic Center.
- Must have prior Hastings Family Aquatic Center experience.
- Must be knowledgeable of guest service and concession operations.
Experience:
- Previous shift leader, guest service lead, or head guard experience desired.
- Strong leadership abilities.
- Must have the ability to multitask during the early morning hours.
- Must be willing to participate in EAP training prior to employment.
Preferred certifications:
American Red Cross (or equivalent) First Aid Training.
American Red Cross Lifeguard training
B.
Position Duties- Maintain operations of the facility in the absence of Facility Manager.
- Provide customer service to morning patrons.
- Assist patrons in registering for programming.
- Be able to respond to vendors delivering supplies.
- Ensure that morning concessions are operable.
- Identify and assist in emergency situations both visually and audibly, and then respond appropriately.
- Respond accordingly to emergency situations in which assistance or first aid is required within the scope of certified training and HFAC policies and procedures.
- Report and record accurate information as required with regard to accidents, incidents, discipline, attendance, maintenance and time on duty.
- Enforce and note tardy or absent employees.
- Enforce to staff the importance of keeping the facility clean and organized. Submit a verbal or written report on any condition which warrants the attention of the Facility Manager.
- Promptly enforce all HFAC pool rules and policies that apply to all situations in a courteous and tactful manner. Utilize discipline procedures that are reasonable and appropriate as stated in the procedure manual.
- Reflect a positive image of the HFAC to the staff and patrons.
- Perform light to moderate maintenance concerning the pool and surrounding areas when needed.
Supervisor (Pool) Job DutiesThe HFAC Supervisor coordinates the total operation of the Aquatic Center, including supervision of all personnel, administration of aquatic center programs, public relations, and meeting State Health and Safety Standards in the absence of the Facility Manager.
Must have 4+ years of experience at Hastings Family Aquatic Center.
A.
QualificationsREQUIRED: Current American Red Cross CPR and Lifeguard certification. Experience: Previous shift leader or head guard experience desired.
Strong leadership abilities.
B.
Position Duties- Maintain operations of the facility in the absence of Facility Manager.
- Identify and assist in emergency situations both visually and audibly, and then respond appropriately.
- Respond accordingly to emergency situations in which assistance or first aid is required within the scope of certified training and HFAC policies and procedures.
- Report and record accurate information as required with regard to accidents, incidents, discipline, attendance, maintenance and time on duty.
- Enforce and note tardy or absent employees.
- Enforce to staff the importance of keeping the facility clean and organized. Submit a verbal or written report on any condition which warrants the attention of the Facility Manager.
- Promptly enforce all HFAC pool rules and policies that apply to all situations in a courteous and tactful manner. Utilize discipline procedures that are reasonable and appropriate as stated in the procedure manual.
- Reflect a positive image of the HFAC to the staff and patrons.
- Actively assist in conducting in-service training and staff meetings. Keep all job-related certifications current for employment.
- Perform light to moderate maintenance concerning the pool and surrounding areas when needed.
- Ensure that staff is completing their opening and closing job duties as assigned.
- Ensure that staff is reporting and rotating to their appropriate stands in a timely manner.
- Assume the duties of lifeguard, guest service attendant or swim instructor when necessary.
- Maintain a current account of pool operations; cash transactions to safe, daily attendance, pool chemical balance, and material needs.
- Supervision of aquatic center personnel; work efficiently, dress standards, and conduct in and around the pool.
- Direct operations in case of emergency.
- Review and submit changes for substitute requests.
- Review and file all accident and incident report forms.
- Ensure consistent compliance with all applicable current federal, state and local rules and regulations governing water recreation facilities and any amendments thereto.
- Mediate conflict resolution between staff and the public.
Swim Lesson InstructorPrimary Duties and Responsibilities
- Instruct learn to swim participants while following Hastings Family Aquatic Center swim lesson Guidelines.
- Evaluate all students in their assigned class (ie. Report cards, mid-session reports, Addendums).
- Attend the end of session meetings and in-services as scheduled.
- Maintain a professional, mature, and positive teaching style while instructing.
- Answer any questions related to the progress of individual students.
- Instruct private lessons as assigned by the Facility Manager.
- It can also be certified by the American Red Cross in Water Safety Instruction (WSI), CPR, AED, and First Aid.
Swim Lesson Aide-internal position only
Job DutiesThis position is responsible for assisting with instructing participants in the Hastings Family Aquatic Center swim lesson program. Participants in this program vary in age from infant beginner to adult experience. The Hastings Family Aquatic Center Learn-to-Swim program instructs an average of 550 participants during the summer season. Aides should seek certification by the American Red Cross in Water Safety Instruction for Aides (WSIA), CPR, AED, and First Aid.
Primary Duties & Responsibilities- Aide the instruction of the Learn-to-Swim program participants while following Hastings Family Aquatic Center swim lesson guidelines.
- Evaluate all students in their assigned class (i.e. Report cards, mid-session reports, Addendums).
- Assist instructor with the retrieval of equipment prior to the start of the lesson.
- Attend the end of session meetings and in-services as scheduled.
- Maintain professional, mature, and positive teaching/assisting style while aiding.
- Answer any questions related to the progress of individual students.
- Assist with private lessons as assigned by the Facility Manager.
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