Costco's Global Sustainability and Compliance team is responsible for ensuring that we are doing the right thing for our members, our employees, our suppliers, our shareholders, our communities, and the environment while being mindful of our impact on our people and the world.
The Product Manager will be responsible for collaborating to refine, implement, and continue to evolve the business strategy, roadmap, and processes for Costco's Global Sustainability & Compliance products, while supporting the efforts to standardize and continually improve related practices. This position oversees the processes, practices, and execution of developing key digital products that will enable Costco to comply with legal requirements related to reporting, traceability, and due diligence, as well as, products that will help Costco measure its success and progress against compliance and sustainability initiatives/goals. This individual will also be responsible for partnering with IT and business teams to ensure requirements and priorities are kept current following every release.
The Product Manager is responsible for setting a product vision and strategy, drawing out the most value from a product and guiding Product Owners to execute on the product vision. The Product Manager also works closely with IT architects and other IT technical leads to ensure the solution effectively addresses program priorities while maintaining technical integrity. The Product Manager also attends most relevant product management meetings, planning, and backlog/vision refinement sessions. Product Managers work with Product Owners and customers to understand and communicate their needs, define system features, and participate in validation.
ROLE
• Identifies business customers' unmet needs, understands competitor landscape, and aligns on the problems to be solved with Product and pod members.
• Defines the Product team vision, strategy, and OKR's for the product being delivered, aligning business demand with the Product roadmap.
• Shapes and prioritizes backlog, utilizes business expertise and understanding of customer needs, translates requirements into user stories and acceptance criteria.
• Defines and tracks metrics to focus on business value realization throughout the product lifecycle, including end user KPIs and product performance.
• Owns intake commitment, roadmap, and quality of work product for a product.
• Acts as an empowered decision maker with regard to cross pod prioritization, removing roadblocks and driving prioritization and decisions where required.
• Shapes the pod vision/roadmap and leads the pod in delivering solutions oriented around business impact.
• Develops required changes to business process, adoption approaches, and any other business elements required to get maximum value from the solution.
• Acts as "voice of the customer" to ensure the team "builds the right thing".
• Clarifies requirements and delivery expectations with business stakeholders.
• Ensures the product meets stated business needs and achieves desired outcomes, collaborating with end users to drive adoption.
• Collaborates with leaders and team members to ensure successful market launch and continuous improvement across the product lifecycle.
Required:
• Educational background or work experience in Business, Operations, Finance or STEM.
• Strong proficiency with financial management and project management practices, tools, and methodologies.
• Excellent analytical skills with ability to be detail-oriented, while communicating top down with function's Product Group leaders.
• Thought leader in developing systems and tools to enable commercial capabilities to serve the customer.
• Excellent interpersonal and diplomatic skills, as well as a positive attitude.
• Good knowledge of, or ability to quickly learn, key Costco business functions.
• Strong communication skills, both oral and written, including presentation skills.
• Proven leadership skills; demonstrated team-building skills with ability to influence and motivate team members that report to other groups in the organization.
• Strong understanding of Product Management discipline, especially as it relates to data-driven prioritization and planning.
• Foundational skills in any relevant technical discipline, as required by their product (e.g., data analysis, automation).
• Extreme responsiveness with a strong sense of urgency.
• Able to demonstrate flexibility; able to change priorities quickly, focus on new ones without distraction.
• Able to deal with conflict and work under pressure to meet deliverable dates/timelines.
• Able to work independently.
• Excellent organizational and planning skills, with experience building tactical plans.
• Flexible, must be able to change priorities quickly, focus on new ones without distraction, able to deal with conflict and work under pressure to meet deliverable dates/timelines.
• Experience with executing project governance, including change control and issue/risk management.
• Proficient in the use of the Google products: email, spreadsheet, document, presentation, analytics.
• Able to create a culture that relentlessly focuses on helping people and organizations we touch.
• Able to focus on Business agility, Agile delivery with a fail-fast mindset and measurable outcomes.
• Strong leader, collaborator, team player, and individual contributor.
• Strong problem solver with ability to manage and lead the team to push the problem forward for investment decisioning.
• Ability to develop and maintain trusting relationships in order to provide feedback to the internal team to help guide thinking and facilitate issue resolution.
• Scheduling flexibility to meet the needs of the business, including 24x7x365 operations - evenings, weekends, and holidays.
Recommended:
• 6 years' of product management or sustainability experience.
• Experience as a Product Manager on a cross-functional agile team preferred.
• Experience with projects focused on infrastructures and software solutions.
• Experience working within an agile development framework
Other Conditions
• Management will review the Job Analysis for this position prior to a job offer.
Pay Ranges:
Level 1 - $80,000 - $108,000
Level 2 - $95,000 - $130,000
Level 3 - $125,000 - $162,000
Level 4 - $150,000 - $200,000
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com
If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.
