Job Summary:
WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information,
visit http://www.livenationentertainment.com/.
WHO ARE YOU? You are passionate about the environment and have experience in events management and/or operations. You are great at problem solving on the fly, aren't scared to get dirty, and maintain an enthusiastic and positive attitude. You are creative and confident in your ability to spearhead new programs. You are organized and have effective time management skills. You are a strong communicator and are comfortable providing direction, while also being willing to jump in and help whenever necessary.
All employees have a leading role in the service experience of our guests. That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
THE ROLE: Xfinity Center is seeking a Venue Sustainability Manager to help us take our sustainability programs to the next level. This role will provide both administrative and operational support to drive successful implementation of venue sustainability programs, including but not limited to,
developing, and executing resource recovery and material circularity programs, promoting educational and engagement campaigns, supporting green artist operations and activations, and creating a strong culture around sustainability. This role will operate under the guidance of Live
Nation's national sustainability team, reporting to and working closely with the Regional Zero Waste Manager. This role will also report directly to the Venue Operations Manager and be part of the venue operations team. Coming into 2024, Xfinity Center is setting new targets to become an industry leader in zero waste, which will be a priority task for the selected candidate. This is a seasonal, part-time position, working an average of 35 hours per week. Hours per week will vary depending on show schedule and business needs at the time.
RESPONSIBILITIES: Training & Engagement:
- Participate in pre-season orientation and mid-season meetings with Live Nation's national sustainability team.
- Attend all scheduled 1-on-1 meetings with Regional Zero Waste Manager providing updates on all initiatives.
- Be onsite during pre-season venue set up to ensure zero waste operational procedures are in place.
- Drive Zero Waste Supervisor hiring, training, and onboarding.
- Drive Zero Waste Coordinator hiring, training, and onboarding.
- Deploy sustainability communication and engagement assets to help lead pre-season venue orientation trainings.
- Provide regular updates to entire venue staff to share progress, recognize employees, and identify areas of improvement.
- Work closely with all venue departments to integrate sustainability into operations.
- Collaborate with the Marketing Lead to regularly share venue sustainability highlights on all social channels.
- Collaborate with the Experience Manager to build enthusiasm and participation around venue sustainability efforts.
- Other tasks as assigned by the Operations Manager and National Sustainability Team including but not limited to local community and vendor engagement.
Resource Recovery & Material Circularity Operations:
- Work with venue leaders and Regional Zero Waste Manager to design a comprehensive zero waste plan for your venue with actionable goals, improvement areas, a current map and material flow, and a tracking system for accountability.
- Oversee and assist with the material sorting process of all recycling, composting, reuse, and donations materials to increase resource recovery and diversion from landfill.
- Analyze existing venue infrastructure, event set up, and waste flows to identify areas for improvement.
- Be present on show days and non-show days to manage teams, and to ensure compliance and quality control of materials entering the waste stream.
- Identify key opportunities and partnerships to expand the material circularity model throughout the season.
- Build or maintain connections with local partners and waste haulers to stay up to date on accepted divertible materials and options for resource recovery.
- Create a lively and positive atmosphere across front of house and back of house waste operations.
Reporting and Data Collection:
- Utilize Microsoft Office (primarily Word, Excel, and SharePoint), Google Drive, and Box programs to track and report on key program
- Acquire weight tickets and chain of custody receipts by establishing relationships with waste haulers and resource recovery vendors.
- Update the mandatory venue data tracking and reporting spreadsheet on a minimum monthly basis.
- Document operations and upload photos to shared folders.
- Create engaging visual reports throughout the season that can be shared venue wide.• Complete the post-season venue sustainability survey.
Qualifications: - Show days require about 90% of the time spent walking, bending, reaching, stooping, lifting, and carrying 50+ lbs. with about 50% of that time spent helping/overseeing the sorting of materials.
- High School Diploma or equivalent
- At least 1 year in a leadership position in one of the following: operations/event coordination, Guest Services and communications, event, or campus sustainability/zero waste events
- Creative thinker and problem solver
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact, and diplomacy
- A strong sense of teamwork and ability to execute programs
- Time management and the ability to excel in an unstructured environment
- Passion for driving environmental impact through both hands-on and administrative work
EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of
Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.
