Executive Director - Flight & Ground EMS Operations
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.
And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.
Executive Director - Flight & Ground EMS Operations
GENERAL ADMINISTRATION (Generic Location)
req8540
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Exempt)
Starting Wage DOE
This position will provide overall vision, direction, and management of the Billings Clinic - Logan Health Flight and Ground Ambulance Operations, consisting of both flight and ground operations. This position will ensure the highest level of clinical care while maintaining a sustainable and successful operation.
Essential Job Functions
Management Job Duties:
Drives organizational objectives by operationalizing changes and initiatives effectively and efficiently. Proactively anticipates both the needs of the health system and the impact operations has on the organization's success. Collect and analyze data, prepares, and presents recommendations, and explains associated benefits and risks for improving operations.
Business Acumen:
Demonstrates and further develops competencies in the areas of leadership, financial management, employee engagement, human resources knowledge, organizational dynamics and governance, organizational communication, strategic planning, change management, risk management, compliance, patient safety, patient experience, and quality improvement.
Emotional Intelligence:
Serves as a role model for others by exhibiting the Health System core values of: Leading and influencing the team to provide outstanding customer service. Develops and fosters relationships with health system leaders, departments, and members of the team to support open communication, trust, transparency, and collaboration.
Leadership:
Creates a supportive department culture by fostering individual motivation, coaching, and training for optimum job performance. Collaborates with Human Resources to develop, implement and support programs and processes that add value to the health system, its leadership, and employees.
Job Specific Duties:
• Provides leadership for the assigned area(s) within the organization.
• Responsible for all management aspects of Flight and Ground Ambulance Services.
• Develops and adequately communicates the vision of the organization.
• Interfaces with leadership and appropriate Billings Clinic - Logan Health executives to coordinate and lead the Flight and Ground Ambulance Services at all business, financial and operational levels.
• Responsible for budget preparation and maintenance for department and system services.
• Monitors the financial performance and condition of the assigned area(s) and takes corrective action as necessary to maintain fiscal sustainability.
• Develops necessary policies and procedures to effectuate the successful administration and operation of assigned area(s).
• Acts as the liaison for the organization with the supporting foundations providing philanthropy for operations.
• Assesses effectiveness and sustainability utilizing appropriate benchmarking and analytic methods.
• Performs statistical analysis of the business, operational, and financial performance for assigned area(s).
• Implements and maintains appropriate organizational Key Performance Indicators.
Minimum Qualifications:
• Master's degree in business administration, public health administration, emergency medical services or related field required.
• Minimum of eight (8) years' experience in general emergency medical and medical transportation experience required.
• Minimum of five (5) years' experience in emergency medical and medical transportation services management required.
• Experience with vision and mission development, budget preparation, resource utilization, cost/benefit analysis, quality improvement methods, clinical provision, a thorough knowledge of multi-tiered EMS systems, and all levels of medical transportation services required.
• Minimum of seven (7) years' leadership experience required.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants.