Career Opportunities with Sevan Multi-Site Solutions, Inc.
Operations Director, Construction Services
Sevan Multi-Site Solutions is a veteran-owned business that provides fully customized, turnkey, program management and construction services at scale. We offer program management, site assessments, design, and engineering services for restaurants, grocery, gas station, retail, and government projects nationwide. We work with leading brands like McDonald's, Starbucks, Sprouts, Whataburger, to name a few. At Sevan, we provide the talent, technology, and trusted expertise needed to consistently deliver excellence in multi-site construction.
This position is based in the Dallas Fort Worth metroplex and work is split between remote home office, project sites, and meetings in the company HQ in Downers Grove, IL. Extensive travel is required throughout the nation of up to 50% total time.
Essential Duties and Responsibilities:
- Prepare, review, and submit program/project proposals that define goals, time frame, budget limitations, procedures for accomplishing project, staffing requirements, and allotment of resources.
- Monitor the activities of the project team to ensure project success through reviewing the processes, progress, and results of the following: client satisfaction, team effectiveness, employee development, financial goals, quality and schedule.
- Development of Standard Operational Procedures (SOP) for clients and Sevan.
- Represent Sevan Team at leadership meetings, conferences both internally and externally.
- Identify opportunities to increase support or services to existing clients.
- Develop and maintain relationships with potential clients, subcontractors and vendors to help develop new opportunities.
- Evaluate monthly program financial performance.
- Encourage employee growth by mentoring and managing development plans.
- Oversee the development of estimates of material, equipment, and production costs, performance requirements, and delivery schedules to ensure completeness and accuracy.
- Source contractors, vendors, and third-party providers as required for project success.
- Prepare or oversee the preparation and evaluation of bids, process specifications, test and progress reports, and other exhibits that may be required.
- Negotiate contracts with customers or bidders.
- Award and administer contracts, including final approval of payment.
- Other duties as assigned.
Promote Customer Relations
- Build effective relationships with customers, design team, subcontractors, suppliers, and user groups that reflect and support company core values and meets or exceeds the customer's expectations.
- Actively participate in industry, client, and community relations to enhance company image.
- Exhibit commitment to quality by evaluating project-related processes and make necessary changes, using customer input to make improvements, and meeting/exceeding internal and external customer expectations.
Supervisory Responsibilities:
- Supervise and develop direct reports while prioritizing and delegating significant responsibilities to others.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
- Minimum 4-year degree in an accredited construction related program or equivalent.
- 15+ years validated general contracting experience responsible for the delivery of at-risk construction projects between $500,000 and $10,000,000 in scope and size.
- Demonstrated mastery in the skills of general construction services in the retail, QSR, gas, and/or grocery sectors including all phases of construction - estimating, bid, preconstruction, construction, and closeout.
- Demonstrated experience leading and managing multiple project teams delivering construction services on dispersed sites with diverse clients.
- Read, analyze, and interpret complex documents.
- Superior ability to communicate, both verbally and in writing, with all levels of the project team including management, project management, clients, client's organization, contractors, and vendors.
- To perform this job successfully, an individual must have superior computer skills in Microsoft Office Suite and email.
- Demonstrated experience utilizing construction software including and not limited to Microsoft projects, Primavera P6, Procore and / or other PM software, RS Means and / or other estimating software, Building Connected, Trade Tap and / or other B2B solicitation and qualification software.
- Multiple state General Contracting licenses preferred and / or ability and willingness to quickly acquire GC license in multiple states.
Culture, Leadership and Employee Development
- Exemplify and promote our values of integrity, respect, teamwork, excellence, and charity.
- Embrace key Sevan-wide initiatives, like Safety and Sustainability.
- Communicate our vision and purpose through Service, Talent, and Choices.
- Serve as a role model and promote professional behavior.
- Participate in personal career development through on-the-job training, attend training programs and assist in the development of interns / co-ops.
Sevan Multi-Site Solutions, Inc. is proud to be an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.