THE OPPORTUNITY:
This key position will be responsible for capturing, translating and documenting user stories, technical use cases and other requirements for critical Technology platforms supporting revenue and back-office activities. Candidates will need significant experience in the product management and business analysis of hi-volume consumer-oriented SaaS platforms, mobile applications, analytical solutions, and supporting IaaS-based infrastructure. Exposure to Application Service Providing ASP businesses is beneficial. As a team member, he/she will help identify tools, processes and methodologies that will assist the company with effective project implementation and execution.
The role will require self-initiative in a high-paced start-up environment and must collaborate within a scrum framework with product owners, graphic and UX designers, engineers and key business leadership. Business Analysts are required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
JOB FUNCTIONS:
- Capture, document and maintain business requirements using appropriate tools and techniques including but not limited to conducting user story development sessions, interviews, document analysis, surveys, site visits, use cases, scenarios, business process, task and workflow analysis.
- Liaise with critical product owners, business subject matter experts, and a team of technical specialists, such as SW Engineers, DBAs, Data Engineers, System Administrators and Infrastructure Engineers.
- Analyze and evaluate data gathered from multiple sources and distinguish user requests from underlying true needs. Review use cases and other documents with technology and the business to ensure all requirements are adequately reflected.
- Co-ordinate with SCRUM Master and Senior Technology Leadership regarding priorities. Contribute to SCRUM deliverables and metric development in co-ordination with the SCRUM Master. Assist in roll-out strategy as an active participant in user acceptance testing, user training and post-production support as needed.
- Ensure all product documents (design, process diagrams, operational run-books, recovery manuals, etc.) are completed. Conduct reviews and walk-throughs for deliverables.
- Ensure that all commercial requirements are met to customer expectation.
- Ensure sustainable, repeatable, high quality results.
PERSONAL CHARACTERISTICS:
Demonstration of the Ceras Leadership Principles:
- Customer Centricity: Leaders see the world from the customer point of view and work backwards. They anticipate customer needs, deeply consider the effect they have on end users, and solve them proactively.
- Ownership: Ownership is a norm for leaders. They are task oriented and motivated by pride and engagement, holding themselves to higher standards of expectations for performance.
- Hit the Goals a Lot: Leaders have a can-do attitude and focus on key business inputs, consistently delivering quality outputs in a timely manner.
- Detail Oriented: Leaders are detail oriented and resilient, maintaining performance despite challenges.
- Seek Out Change: Leaders are relentless in their focus on cause and change, looking for new big ideas and working towards their objectives.
- Respect: Leaders listen and speak candidly, promoting the knowledge brought to them and being vocally self-critical.
- Wired for Empathy: Leaders help create situations for people that make them feel wonderful and mentor others.
EDUCATION, QUALIFICATIONS, & EXPERIENCE:
- BA or BS (or equivalent) in Computer Science.
- 5 or more years of experience delivering and supporting commercially available technology solutions. Strong technical aptitude is required.
- 5 or more years of industry experience using Agile Software Development Lifecycles (SDLC) - such as SCRUM.
- 3-5 Years of experience developing User Stories, Technical Use Cases, Supplemental Requirements, Process Flows and Data Specifications.
- Previous experience in healthcare industry is preferred.
- Familiarity with Lean Product Management Lifecycles is preferred.
- Excellent interpersonal, verbal and written communication skills.
- Excellent time management skills.
- Strong problem-solving skills and an ability to learn rapidly on-the-job.
- Effective in self-motivated and self-directed team environments.
- Proficiency with MS Office Suite, MS Project, Visio, JIRA and industry standard project management and agile software packages.
DESIRED:
- SCRUM Master Training & Certification.
- PMP/PMI Training & Certification.
- Training in Lean Product Management.
- Knowledge of Micro-Service Architecture frameworks.
COMPANY BACKGROUND:
Ceras Health is a digital first, integrated care provider combining clinical expertise, digital health devices, artificial intelligence, and behavioral change solutions to empower individuals to take control of their health. For more information about Ceras Health, please visit .
Ceras Health's policy is to provide equal employment opportunity and affirmative action in all its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.