Service Technician (Residential Solar)

Freedom Forever • Full-time • Raleigh, North Carolina, United States • $40k - $65k / year • 1m ago

Description

Position at Freedom Forever

Competitive Hourly Pay + Health, Vision and Dental Benefits

We also offer an extensive benefits package which includes:
• Medical Insurance
• Dental Insurance
• Vision Care Insurance
• 401K
• Medical Reimbursement Accounts (HSA & FSA)
• Employee Assistance Program
• Employee Discounts
• $50k Life Insurance covered 100% by Freedom Forever
• Paid Time-Off

Freedom Forever is currently hiring a Service Technician for our Raleigh Office!

Do you have experience in residential solar installs and looking for a home where you can grow? If you have a passion for Solar, Renewable Energy, Natural Resources, Sustainability, come and apply with us!

Position Summary
The Service Technician will report to the Regional Service Manager and is responsible for completing service calls as dispatched, providing diagnostic, troubleshooting solar panel systems and electrical, preventive, and corrective maintenance services to Freedom Forever's installed Residential systems.

Job Duties/ Responsibilities

Responsible for the preventative and corrective maintenance of Photovoltaic (PV) inverters, string boxes and solar panels and other components
Assist in the commissioning of the solar array and monitoring systems during project installation when needed
Ensure that PV systems are setup correctly
Perform re-roofs, roof repairs, drywall repairs as needed
Install hardware, PV modules, inverters, and monitoring equipment
Perform commissioning of inverters and inspection of solar panels
Mechanical/structural mounting of racking, modules, and electrical equipment
Respond to corrective maintenance cases on PV inverters, string boxes and solar panels. This includes troubleshooting, testing, and repairing activities
Electrical wiring of solar array/system (AC and DC)
Perform voltage testing using appropriate PPE and procedures
Prepare reports, if needed to comply with deliverables in O&M contracts
Help in all areas of preventative and corrective maintenance as directed by manager with minimal supervision
Attend mandatory training sessions on new products, installation methodology, maintenance and safety
Ensure tasks are performed according to organizational requirements for quality management and environmental, health and safety standards, policies and procedures
Maintains adherence to Company policies, environmental health and safety policies and good housekeeping practices. Identifies gaps in safety standards as well as safety risks in the environment and provides recommendations to higher level technical staff and management
Ability to repair all types of Roofs as well as Ground Mounts
Ability to add or remove panels on solar systems
Able to identify/isolate roof leaks
Ability to understand or have experience in Electrical Panels including Sub Panels (MBD derate, conduit bending, relocating circuits, etc.)
Ability to understand or have experience in Monitoring equipment (Cat5, Zigbee, Router, Range Extender and ETC )
Able to read and understand plans
Ability to understand or have experience with all AHJ guidelines within region
Ability to troubleshoot an inverter that is reporting production loss
Ability to understand or have experience with all types of Solar Equipment (Enphase, Solaredge, Sunpower and ETC )
Experience in Electrical troubleshooting (Power outage, shorts, faults, and ETC )
Understand of battery backup systems (Enphase, LG and ETC )
Understanding of Standalone Metering equipment (CT for production and consumption)
Complete RMA's and log project documentation
May perform required travel for extended periods at a time
Other duties as assigned

Qualifications Requirements

High school diploma or general education degree (GED)
Must understand NEC (National Electrical Codes) codes that relate to PV installations
Must have a minimum of 1+ year solar experience
Must have electrical and roof racking experience
Ability to read and comprehend electrical and mechanical schematics, technical manuals, procedures, and regulations
Experience installing all types of grid-tier inverters and be able to work with various ground and roof mount racking systems
Experience in PV Component performance and HALT testing
Familiarity with electrical plans and field layouts
Good motivation with an attention to productivity, detail, and safety
Able to work safety with heights on ladders and in confined areas
Be able to lift, pull and push materials and equipment to complete assigned job tasks
Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
Be able to lift 50 pounds of weight frequently throughout assigned workday
Attention to detail
Excellent written and verbal communication skills
Excellent customer service skills
Regular, reliable, and predictable attendance
Ability to work well with others in a collaborative team environment
Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)
Well skilled with power and hand tools as well as showing others how to safely use them
Maintain a clean and safe working environment
Must have a valid state driver's license
Must have a clean driving record

Physical Demands

Use their hands to handle, control, or feel objects, tools, or controls
Stand for long periods of time
Walk or run for long periods of time
Climb ladders, scaffolds, or poles
Kneel, stoop, crouch, or crawl
Bend, stretch, twist, or reach out
Repeat the same movements
See details of objects that are less than a few feet away
Determine the distance between objects
Use fingers to grasp, move, or assemble very small objects
Make quick, precise adjustments to machine controls
Hold the arm and hand in one position or hold the hand steady while moving the arm
Use one or two hands to grasp, move, or assemble objects
Understand the speech of another person
Use muscles to lift, push, pull, or carry heavy objects
See differences between colors, shades, and brightness
Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place
Use stomach and lower back muscles to support the body for long periods without getting tired
Keep or regain the body's balance or stay upright when in an unstable position
React quickly using hands, fingers, or feet
While looking forward, see objects or movements that are off to the side
lift 50+ pounds

INDSJ1

Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Employees of Freedom Forever must submit to a criminal history check, MVR check and a 9-panel drug screen that includes the following: Amphetamines, Cocaine Metabolites, Opiates, Phencyclidine (PCP), Barbiturates, Benzodiazepines, Methadone, Methaqualone, Propoxyphene.

Must be in office (Raleigh) no remote work