Insight Global is seeking a Utility Services Manager (USM) who is responsible for leading the operations and maintenance programs for two utility plants and all utility infrastructure to meet safety, reliability, cost, and operational goals. The USM develops and implements engineering, maintenance and reliability best practices to ensure utility assets realize expected life cycles. These utilities include generation and distribution systems for steam, chilled water, and high voltage electricity. The USM is expected to drive plant efficiency through continuous improvement programs to meet departmental performance metrics. This position reports to the Assoc. Director of Facility Operations. Day-to-day: Plan and manage the daily operations of the university’s plants so that steam, chilled water, and electricity are generated and distributed efficiently and reliably. This includes managing a complex chilled water plant that requires quick decision making on equipment start/stop times to maximize electric savings. Manage utility plant budgets, which have a combined value of approximately 15 million dollars. This includes the oversight and reconciliation of expenses. Oversight of 10 FTEs; responsibilities include hiring, training, motivating and disciplining staff. Develop and manage preventive maintenance programs for utility plants and utility infrastructure, including steam, chilled water, domestic water, natural gas, sanitary and sewer, and high voltage electrical distribution systems. This role will also maintain and troubleshoot all equipment and systems located in the utility plants to ensure systems reliability. Develop and document operating and casualty control procedures for the utility plants. Develop and implement annual and long-term capital renewal programs for utility plants and infrastructure. This includes identifying and prioritizing projects to be completed on a fiscal year basis while working within a limited capital renewal budget. Provides design review on all utility plant and infrastructure projects to ensure that preferred products and operating schemes are employed. This includes representing Facilities Management at progress and design review meetings. Assists with establishing a portfolio of standards for design and operational performance, energy conservation, and standardization of MEP fixtures and systems. Ensures utility infrastructure as-built drawings are updated and recorded to reflect current system installations. This includes electrical, steam, chilled water, domestic water, sanitary and sewer, and natural gas systems. Assists with project management tasks on projects related to utility plants and infrastructure. Project costs range from 50 thousand to 10 million dollars. Tasks include developing RFQ/RFP, oversight of contractors, contract award and administration, approving payments, and general management throughout the project. Monitor and analyze energy usage profiles, specifically electricity and fuel use at the Facility for the purpose of recommending potential cost savings strategies. Prepares fuel usage reports for State Emissions compliance. Assist in the negotiation and procurement of fuel and electric contracts. Assists with developing and documenting any necessary facilities related information that is used to support the University’s efforts in negotiating federal indirect cost recovery rates. Assists with maintaining the campus wide metering programs. This includes the installation and calibration of all new meter installations. Oversees Baltimore City Water and Sewer credit program; includes meter installations, recording data, and reconciling accounts. Communicates with vendors, contractors and state and local government agencies, including Baltimore City Fire Department, MDE and the PSC. Ensures compliance with OSHA, MOSHA, State and Federal regulations and university safety standards for all work involving utility plants and infrastructure. Performs annual performance evaluations and determines merit increases for supervisory staff. Helps ensure University’s Title V Air Emissions Certification is accurate and current for submission to the MDE. Manage compliance with MDE pertaining to university’s underground fuel oil storage tanks (USTs) and university’s above ground fuel oil storage tanks (AGSTs). Performs detailed studies of plant and infrastructure related data to determine efficient and cost-effective ways to manage operations and construction of utility plants and infrastructure. Compiles data to demonstrate the justification of decisions, procedures, and policies. Investigates plant and infrastructure failures and determines causes and solutions. Must Haves: Bachelor's Degree in an Engineering field or the technical equivalent. Ten years’ experience in plant management or other related experience. Current State of Maryland 1st Grade Stationary Engineer’s license. Prior supervisory experience. Extensive job-related experience may substitute for education. Must be computer literate and able to read and interpret engineering and construction documents, specifications, and technical manuals. Strong written and oral communication skills. Plusses: CEM certification.
