ABOUT YOUAre you passionate about the environment and ready to join an inclusive workplace, committed to leading new ideas and pathways and delivering value? If the answer is "Yes!" then we have an exciting career opportunity for you as our
Operations Manager, Environmental Consulting inSouthern California.
Who are we? We are Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients' decision-making and operations and efficiently fulfills their project requirements. We have over 135 offices across the United States, Canada, Europe, and Australia and are approaching 3000 employees - all ready to provide solutions for environmental needs.
The purpose of this
Operations Manager position is to manage the day-to-day operations of all technical service lines and the personnel within each service line for the West Coast Region. It will be the responsibility of the Assistant Operations Manager to manage and maintain the West Coast P&L and deliver quality deliverables and work products by following applicable standards and the industry standard of care. It will also be the responsibility of the operations manager to ensure that profitable work is consistently produced by each service line in a safe, organized, and cost-effective manner. The Assistant Operations Manager reports directly to the West Coast Regional Vice President.
A DAY IN THE LIFEThe
West Coast Operations Manager position is located in our Newport Beach, CA office. We prefer this role to be Hybrid but are open to Remote in
Southern California for the right candidate (based on experience).
As a leader of the team, this role will be responsible for a full range of activities, including:
Corporate Administration
- Partner with the Regional VP by attending weekly Team meetings to present tactical and strategic initiatives, then recommend the changes to meet our short and long-range objectives. Work with the Practice Area Leaders (Practice Area Leaders) to ensure we meet the corporate financial goals for the Atlanta cost center.
- Partner with other business leaders in corporate admin, finance, HR, sales/marketing, safety, and IT to ensure that technical operations meet the company's goals.
- Bill time to specific environmental projects when applicable.
- Embrace our company values and ensure that technical performance is consistent with projected corporate growth strategies and budget.
- Support and advocate all corporate policies, procedures, and goals.
- Communicate corrective action plans for issues relating to corporate policy and procedures to the shareholders and corporate leaders.
- Develop, manage, and then report the status of monthly, quarterly, and annual corporate Key Performance Indicators (KPIs).
- Complete special projects and initiatives as requested by the Regional VP/Operation Leadership Team.
Operations Management
- Develop, manage, and track the West Coast targets/objectives to ensure they are in line with the strategic growth plan and cost center budget.
- Develop/implement strategic plans to meet corporate KPIs. Align these plans with your Practice Area Leaders, ensuring that they develop, update, and maintain a complimentary strategic and financial plan.
- Create and foster an annual budget and track performance. Update your Practice Area Leaders on budgeting projections as changes occur and provide recommendations for changes/corrective action, including bi-weekly, monthly, and quarterly forecasts.
- Manage the cost center backlog through completion of monthly project estimate to completes for the Atlanta office and review of Salesforce pipeline.
- Responsible for the cost center overall P&L including targeted Net Service Revenue and targeted Net Labor Multiplier. Be able to troubleshoot and provide solutions when falling short of budget/forecast.
- Communicate project and staff workload to the RVP routinely to support planning purposes.
- Schedule routine operations planning meetings with the Atlanta Team to discuss workload, forecast, and corporate initiatives as communicated by the Regional VP.
- Hire staff and procure any capital equipment based on marketing and financial projections through coordination with the Regional VP.
Functional Management of Staff
- Mentor the People Managers and monitor overall staff morale.
- Develop annual staff performance goals, monitor progress, and provide constructive feedback to improve performance.
- Work with People Managers and HR to develop corrective action plans for underperforming employees.
- Align with Practice Area Leaders and the West Coast Team regarding their technical training and certification plans.
Client and Project Management
- Partner with Practice Area Leaders and the Sales Team to designate project managers for projects.
- Support Practice Area Leaders and Project Managers across all service lines to assign preferred project staffing and resolve any staffing conflicts and performance issues.
- Collaborate with your marketing team on proposal development and staffing with external entities to meet objectives.
- Support the marketing team in the development of project opportunities. This includes go/no go decisions, scoping, and resource allocation reviews.
- Align with the Marketing Team to understand the needs of other staff to support opportunity capture and proposal/cost development.
- Establish and meet a booked revenue goal to maintain the health of the West Coast offices and West Coast Region.
- Maintain confidentiality at all times.
- Exercise safe work practices by following all safety rules and OSHA regulations, including attendance at all required safety training programs.
- Keep up-to-date and current on industry trends by completing formal training, reviewing professional publications, and attending professional workshops.
- Perform other duties as assigned.
NECESSARY QUALIFICATIONSTo perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodation may be made to enable individuals with disabilities to perform their duties and responsibilities.
- Master's Degree in Business, Chemistry, Engineering, Geology, Environmental Science, or a related discipline from an accredited university or an equivalent combination of education, training, and experience. * MBA highly preferred.
- 10+ years of project/program management experience with a preference that 2-4 of those years were in a people manager position monitoring an office P&L.
- Experience/exposure to working within a professional consulting, team-oriented environment and experience performing client management, project management, and staff management. Additional preference for working in environmental consulting.
- Excellent strategic planning skills, skilled in the management of change and related communication.
- Be a visionary with creativity and open-mindedness.
- Use your transformational leadership style to encourage others to seek innovative approaches to addressing problems as well as opportunities.
- Demand the highest quality outcomes, maintain standards, and pay attention to detail.
- Be comfortable working in a dynamic environment. Manage your time and demonstrate the ability to succeed under stress.
- Prowess to effectively communicate with all levels of the organization.
- Ability to maintain and apply a broad understanding of financial management principles and business acumen and review/evaluation of cost center P&L.
- The work environment will vary greatly depending on the nature of assigned tasks. The position will involve local travel as needed.
WHAT WE CAN OFFER TO YOUAt Montrose Environmental, we're not just determined to think about a better way forward for environmental services today and down the road - we're committed to making it a reality. Our Principles guide us: We Value Our People, We Value Our Community, We Value Our Clients, and We Value Our Shareholders. We care for the well-being of our people and offer:
- Competitive compensation package: annual salary ranging from $120,000-180,000, commensurate with accomplishments, performance, credentials, and geography.
- Competitive medical, dental, and vision insurance coverage
- Flexible work location - remote/hybrid options based on the location and position.
- Medical, dependent care, and transit flexible spending accounts
- Company-paid life and disability insurance and access to additional voluntary programs
- 401(k) with a competitive employer match
- Progressive vacation policies and company holidays to ensure work/life balance for our people.
- A financial assistance program to help support peers in need.
- Access to telemedicine and employee assistance programs
- Access to the best rates in the industry to bring your student loan debt down to size.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 949-988-3500 or careers@montrose-env.com for assistance.
MAKE THE MOVE TO ACCELERATE YOUR CAREERWe are a rapidly growing company that values individual leadership, initiative, and impactful decision-making and provides you with support from talented and knowledgeable colleagues and service providers.
The Environmental Engineering and Consulting team delivers solutions for complex environmental challenges using our regulatory expertise and implementing practical and cost-effective compliance management processes and programs. We address our clients' biggest concerns around permitting, ecoservices, assessment, and remediation.
Our highly trained and experienced engineers and scientists, environmental and remediation specialists, geologists, hydrogeologists, biologists, and environmental compliance specialists work with both public- and private-sector clients, delivering turnkey solutions.
Want to learn more about how we can assist in advancing your career? Visit us at montrose-env.com!
Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.
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