Job Description Illuminate USA, a new standalone joint venture established by two global leaders in renewable energy, is building one of the largest solar panel manufacturing factories in the Western Hemisphere. This 1.1 million-square-foot factory is currently in the advanced stages of preparation in the Columbus, Ohio area. Illuminate USA is seeking highly motivated team members to help the company grow from startup to a full scale, industry leading manufacturer with $1B - $2B expected annual revenue and over 1,200 employees in less than two years. This will be a fast-paced and exciting time in our history as we are building something great from the ground up here in central Ohio. We offer competitive pay, benefits, and ongoing career development opportunities. Come join our collaborative, people-focused, and innovative workplace as we embark upon this unique and exciting journey Job Summary: We are seeking a highly organized and detail-oriented Production System Account Specialist to join our team at Illuminate USA's new state-of-the-art manufacturing facility in Columbus, Ohio. In this role, you will manage ERP (Enterprise Resource Planning) and MES (Manufacturing Execution System) user accounts, define system roles and responsibilities, and maintain operational manuals. As the primary point of contact for the IT team, you will monitor MES data, report abnormalities, and collaborate with Data Analysts and IT to resolve production-related discrepancies while ensuring smooth system operations through effective training and account management. Responsibilities: Act as the primary contact for the IT team, managing ERP/MES user accounts and defining roles and responsibilities for various system levels. Create, maintain, and update operation manuals for different user levels, providing training to ERP/MES users, as necessary. Monitor MES data, report abnormalities, and collaborate with Data Analysts and IT teams to resolve production-related discrepancies. Track and monitor user account activity, coordinating with the IT team to address any unusual account activity or access issues. Qualifications: 3 years of manufacturing experience, preferably with MES/ERP systems. Strong computer skills and technical proficiency in system management. Previous experience in managing ERP/MES systems is preferred. An associate's degree in a relevant field is preferred but not required. Excellent coordination and communication skills, with the ability to work effectively across teams. Illuminate USA is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by law. Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
