Salary : $40,747.20 - $55,993.60 Annually Location : Throughout San Bernardino County, CA Job Type: Full-time Job Number: 24-03320-01 Department: Multiple County Departments Opening Date: 01/13/2024 Closing Date: Continuous The Job This recruitment is only open to current County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your County employment must be clearly listed in your work experience. San Bernardino County is recruiting for Office Specialists who perform administrative clerical support work involving a variety of complex and/or specialized departmental programs and services. Office Specialists may interview, explain, counsel, advise, or assist patients, employees, clients, candidates, voters, or the general public regarding policies, procedures, practices, and local, state, and federal regulations; interpret and apply technical and procedural information; and research, process, review, and audit a variety of transactions, documents, and records. The eligible list may be used to fill any vacancies within County Departments and also with the County Fire and Special Districts Departments. Applicants will be asked to indicate their availability and preference for referral to the various agencies in the Supplemental Questionnaire. For more detailed information, view the Office Specialist job description. EXCELLENT SALARY AND BENEFITS Applications will be accepted and processed until a sufficient number of qualified applications have been received. This recruitment may close without notice; interested candidates should apply as soon as possible. County Fire and Special Districts Positions: The County Fire Department and Special Districts Department are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan; click for a summary of associated benefits. The salary for County Fire and Special District Office Specialist is $20.13 - $27.80 hourly (N20). For additional details, refer to the . CONDITIONS OF EMPLOYMENT Background Check: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. For the Probation and Sheriff's Departments, positions require extensive background investigations, including polygraph testing. If you are interested in these departments, indicate your availability on the Supplemental Questionnaire. Shift work and/or weekend work: Some departments may require shift work and/or weekend work. Must indicate availability on the application. Shift differentials and overtime compensation are available. Travel throughout the County: Employees will be required to provide their own transportation, and mileage reimbursement is available. At the time of hire, a valid California driver's license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements EXPERIENCE Two (2) year s full-time experience performing complex clerical tasks in an office environment. Experience must be comparable to duties performed by a clerical lead worker and/or supervisor, fiscal assistant, or other office work which is non-routine in nature and requires exercising independent decision making. Experience must be clearly described on the application and must include performing a variety of clerical tasks including public contact and computer usage. Note: Retail sales and food service experience is not qualifying. Desired Qualifications Experience using computer applications; the skill areas listed on the Supplemental Questionnaire are highly desirable. Selection Process There will be an online assessment of knowledge and skills in the following areas: Interpreting Rules and Regulations Office Procedures and Practices Public Contact Basic Fiscal Concepts Work Accuracy and Attention to Detail Details of the online assessment process will be emailed once the recruitment has closed. IMPORTANT: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible Applications will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications are received. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. All experience must be clearly listed in the work experience and supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at Retirement benefits subject to change. 01 PLEASE READ THE BELOW STATEMENT Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position. It is in your best interest to be as thorough as possible in your responses. Resumes will NOT be reviewed to determine qualifications. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application. I have read and understand the above statement. 02 CURRENT SAN BERNARDINO COUNTY EMPLOYMENT STATUS: If you are currently employed by San Bernardino COUNTY, indicate your current position type. Regular Contract Public Service Employee Intern Extra-Help Recurrent CalWORKS Subsidized Employment Program Employee (WEX) I am not currently employed by San Bernardino County I am employed by a Temporary Employment Agency 03 Experience: Do you have two (2) years of full-time experience performing complex clerical tasks in an office environment? Yes, I have two (2) years of full time experience performing complex clerical tasks in an office environment. No, I do not have two (2) years of full time experience performing complex clerical tasks in an office environment. 04 EXPERIENCE: Please describe your experience performing complex clerical tasks in an office environment. Experience must be comparable to duties performed by a clerical lead worker and/or supervisor, or other office work which is non-routine in nature and requires exercising independent decision making. List the employer and date ranges when this experience was obtained along with a brief description of duties. If you do not possess this experience, indicate N/A. 05 FIRE AND SPECIAL DISTRICTS AVAILABILITY: Indicate your availability and preference for referral to vacancies in the County Fire and Special Districts Departments. We recommend that you review the compensation plans applicable to these positions. They are available at the San Bernardino County Employee Relations website or by clicking HERE. I am available for referral to County vacancies only. I am available for referral to Fire and Special Districts Department vacancies only. I am available for referral to both County and Special Districts and Fire Department vacancies. 06 PROBATION AND SHERIFF'S DEPARTMENTS AVAILABILITY: Positions in Probation and Sheriff's Departments require extensive background investigations, which may include polygraph testing. Indicate your availability for referral to these departments. I am available for referral to the Probation and Sheriff's Departments and am willing to accept a job offer, if made. I am not available for referral to the Probation and Sheriff's Departments. 07 Background Check/Polygraph Testing: An extensive background check and polygraph testing is required for positions working with the Juvenile Justice and Correctional Health Care populations as described in the above question. To learn more information about this process, please visit the Are you willing to participate in the background check process and submit to polygraph (lie detector) testing? Yes, I am willing to participate in the background check process and submit to polygraph (lie detector) testing. No, I am not willing to participate in the background check process and submit to polygraph (lie detector) testing. Your selection of this choice may disqualify you from the selection process. 08 DISTRICT ATTORNEY'S OFFICE AVAILABILITY: An in-depth background investigation including a background check through the California Department of Justice, FBI Livescan/fingerprint check, credit check, and a review of California Court records is required for positions in the District Attorney's Office. Are you willing to participate in the in-depth background check process? Yes, I am willing to participate in the in-depth background check process. No, I am not willing to participate in the in-depth background check process. 09 SPECIAL SKILLS: Some departments require special skills and may request verification (certificates, etc.) at the time of interview. To be considered for a special skill, indicate your experience and check all that apply. Note: Any experience listed in the supplemental questions below must also be listed and fully detailed in the work experience section of the application to receive consideration. By checking this box, I am indicating that I have read and understand the above statement. 10 SPECIAL SKILLS: Indicate in which areas you have at least six (6) months of experience. Check all that apply. Transcription (short): Experience transcribing from shorthand. Transcription (rec): Experience transcribing from a recording. Medical Transcription: Experience transcribing from a recording for medical office/procedures. Microsoft Word: Experience using for work and/or school. Microsoft Excel: Experience using for work and/or school. Microsoft Access: Experience using for work and/or school. Microsoft Power Point: Experience using for work and/or school. Microsoft Publisher: Experience using for work and/or school. Microsoft Outlook: Experience using for work and/or school. Word Perfect: Experience using for work and/or school. Property Tax Assessment: Experience performing property assessment exclusion, ownership changes, exemption functions and interpretation of the Revenue and Taxation code. 11 SPECIAL SKILLS: Indicate in which areas you have at least one (1) year of experience. Check all that apply. Customer Service: Experience providing customer service to the public. Law Enforcement: Experience providing clerical support in a law enforcement setting (law office experience not applicable). Rules and Regulations: Experience interpreting and applying complex rules and regulations. Financial Interviewing: Experience interviewing patients, clients for financial information to determine eligibility for services. Fiscal Calculations: Experience performing fiscal computations (billing, accounts payable/receivable, bookkeeping, and payroll). Elections: Experience performing administrative support work involving a variety of complex policies and specialized procedures to comply with local, state, and federal regulations related to the election process. Benefits: Experience providing support to professional and para-professional staff in the administration of complex employee benefits, such as medical, dental, vision, and life insurance, as well as salary savings plans (e.g., 401(k), 457(b)) and integrated leaves programs. 12 Special Skills: Indicate in which areas you have at least six (6) months of experience. Check all that apply. Experience referenced in this section MUST be listed in the work history section of your application. Behavioral Health: Experience working with behavioral health consumers in a mental health clinic, substance abuse treatment program, psychiatric residential facility, or other setting. Cashiering: Experience using a cash register or automated cashiering system, which included balancing receipts. High Volume Data Processing: Experience performing high volume data entry of at least 50,000 keystrokes per day and/or using imaging tools and software. High Volume Telephone: Experience in a centralized call center, using a switchboard, or multi-line phone system with a high daily call volume of 50 or more calls per day. Hospital/Acute Care Psychiatric: Experience working in a hospital/acute care setting, which included supporting a behavioral health unit that provided inpatient and emergency psychiatric services. Hospital/Acute Inpatient Care: Experience working in a hospital/acute care setting. Hospital/Acute Outpatient Care: Experience working in a hospital/acute care setting. Legal Office: Experience working in a legal office preparing, filing, and proofreading legal forms. Medical Office: Experience working in a medical or dental office, which included assisting the physician, making appointments, verifying insurance, and/or processing claims. Microsoft Excel: Experience using Microsoft Excel for work and/or school. Microsoft Word: Experience using Microsoft Word for work and/or school. Property Tax Assessment: Experience performing property assessment exclusion, ownership changes, exemption functions and interpretation of the Revenue and Taxation code. Public Works: Experience working in a public works office setting where planning, engineering, architectural, environmental, or construction related work was performed. Local Medical Emergency Services Agency: Experience working in an emergency services agency supporting EMT certification/accreditation processes or related job duties. None of the above 13 Departmental/Program Experience: Some positions require special experience in the departments/programs listed below. Indicate within which departments/programs you have six (6) months of experience, within the last 5 years . Check all that apply. Experience referenced in this section MUST be listed in the work history section of your application. Adult vocational or employment/training programs including Workforce Investment Act Adult services, long-term care service, home or community based services for a geriatric and/or disabled adult population Behavioral/Mental Health programs or services including Prevention and Intervention, Community Crisis Services, etc. Child Support Services programs Children's services including Adoptions, Foster Care, Child Protective Services, Children's Networking or related social service programs Preschool Services Public Health programs or services Transitional Assistance Department Transitional Assistance Department/CalFresh Transitional Assistance Department/CalWORKs Transitional Assistance Department/MediCal Transitional Assistance Department/Welfare-to-Work Other None of the above 14 ADDITIONAL BILINGUAL SKILLS: Performing bilingual translation involving the use of English and a second language as a part of a position's regular duties may be entitled to bilingual compensation. In addition to English, check any of the following languages you are also fluent in. Testing of bilingual skills may be required to receive additional compensation. American Sign Language (ASL) Arabic Korean Mandarin Spanish Tagalog Vietnamese Other (Hindi, French, Bengali, Russian, Portuguese, Indonesian, etc.) None of the above 15 Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis). I acknowledge that I have read, understood, and agree to the above. 16 ATTENTION GMAIL USERS We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources. Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there. I understand 17 Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted. Required Question