Brief Description of Sunnova
Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is powering energy independenceTM and changing the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits - and to do that, we need the creativity and energy of every person. Come be a part of the fastest growing segment of the energy industry!
The Regional Retail Manager Position
Brief Description of Sunnova
Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is powering energy independenceTM and changing the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits - and to do that, we need the creativity and energy of every person. Come be a part of the fastest growing segment of the energy industry!
The Regional Retail Manager Position
Sunnova Energy is searching for Sr. Regional Manager to be responsible for managing the Sales team in the Houston Metro division. The Sr. Regional Manager will assist in managing sales goals, training personnel and monitor performance of the sales teams. Also, will provide coaching and mentoring to the sales team.
Regional Retail Manager Responsibilities
Qualifying Prospects for Solar
Generates demand and appointments in Solar sales.
Manages the Territory Management and Assignment of sales teams
Delivers Training and Coaching for the team
Recruit and retain top sales talents in the industry.
Interviews candidates and make hiring decisions
Develops and manages the performance of the sales team
Monthly Team Sales Quota: 60 Sales
Additional Responsibilities:
Customer Engagement: Coach Retail Energy Advisors on high customer engagement to secure high value leads that lead to high sales conversion.
Needs Assessment: Perform high level energy assessments to understand customers' energy usage, preferences, and savings goals to prepare customer for meeting with consultant.
Education & Guidance: Educate Retail Energy Advisor on solar energy benefits, equipment, installation process, and overall Sunnova value propositions. Coach Advisors how to talk through solar solutions, explaining the system's impact on energy costs, Sunnova financing options, and overall technical setup to educate the consumer on overall next steps.
Pipeline Management: Act as a conduit between the Retail Energy Advisor and the Retail consultant to deliver organized communication to ensure smooth customer sales experience and highest chance to close the sales appointment process.
Customer Satisfaction: Maintain strong communication with Retail Energy Advisors throughout the process, address concerns, and aim to exceed expectations.
Team Collaboration: Work with internal teams including marketing, customer service, and technical support to ensure smooth onboarding and high customer satisfaction.
Requirements:
Experience in Sales: Minimum of 2 years in solar sales or a related field, with a track record of meeting or exceeding sales targets.
Communication Skills: Excellent verbal and written communication skills, comfortable with video conferencing and virtual tools.
Customer-Oriented Mindset: Strong focus on delivering exceptional customer experience and a consultative approach to lead generation that lead to high sales conversion.
Technical Understanding: Basic knowledge of solar energy systems, energy storage, and home energy needs.
Organizational Skills: Ability to manage Salesforce, track leads, and stay on top of follow-ups.
Problem-Solving Abilities: Ability to address customer concerns, troubleshoot issues, and provide clear guidance.
Adaptability: Comfort with a fast-paced and evolving industry, adaptable to new products and procedures.
Preferred Qualifications:
Experience with solar software platforms (e.g., Solar Design Tools, Aurora Solar).
Knowledge of financing options for solar installations, including PPA, leasing, and loans.
Bilingual skills, particularly Spanish, are a plus. Experience in residential solar sales is required.
Minimum Requirements
Highschool Diploma/GED
5+ years' related Sales experience
2+ Inside Sales experience
0-2+ years' Management/Supervisory Experience
Preferred Qualifications
Experience in residential solar is required
Bachelor's Degree in related field
Bilingual a plus
Additional Knowledge, Skills and Abilities
Accurate Data Entry and Management
Great In-person and over-the-phone Sales Conversation Skills, such as actively listening and feel/felt/found objection handling with the Retail Energy Advisors
Consultative sales skills to coach team of Retail Energy Advisors
Solar and Battery Design knowledge
Accurately Forecasting Business on Monthly Cadence
Ability to recruit, train and retain sales talent on the team.
Ability to create salesforce report and dashboards focusing on team KPIs
Ability to develop and deliver tailored training programs
Working Conditions
Open-office environment and/or Remote-office environment
Estimated travel time: 40-50%
Driving Required: Valid driver's license with clean motor vehicle record
Physical Requirements
Extended periods of time working at computer workstation
Benefits
Sunnova offers a generous employee reward package that includes:
Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
Competitive compensation
Paid time off, including 10 holidays and Paid Parental Leave
Cell phone allowance for many roles
Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
Complimentary garage parking in Houston
