Vendor Specialist, WWR&R, US Liquidation Recovery & Zero Waste

Amazon • Full-time • Bellevue, Washington, United States • $41.80k - $83.50k / year • 5h ago

Welcome to the Worldwide Returns, ReCommerce, (WWR&R) organization at Amazon.com. We aspire to achieve zero cost of returns and zero product waste through innovative new liquidation channels, optimizing our existing channels, donating the right products to people in need, and reducing our reliance on recycling.

Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business key performance metrics with laser focus.

As the Vendor Specialist, US Liquidations, you will be the primary point of contact for your assigned external liquidation vendor partners. You will monitor incoming vendor disputes to process, monitor escalations or inquiries from vendors or operations sites and resolve, and review accounts receivable tables to ensure vendors are paying within terms. You will also identify continuous improvement projects to work on to reduce costs, increase recovery, or invent and simplify our business. You will also have the opportunity to work cross-functionally across external vendors and internal operations, ACES, product, tech and finance teams. Lastly, you will be able to dive deep into data to find new opportunities to escalate roadblocks and risks to both business and external vendors.

Key job responsibilities

• \tBe the primary POC for assigned liquidation vendors to handle escalations and regular business inquires.

• \tProcess incoming liquidation vendor disputes through the WWR&R liquidations dispute process.

• \tReview accounts receivable tables and work with the vendors to resolve any discrepancies or ensure payment is received within contractual terms.

• \tInput FLARE system business rule restrictions or mapping for the liquidations namespaces.

• \tUpdate or execute contracts within Amazon's contract central system.

• \tBe able to rule SQL queries in Hubble to run reports related to ship method, removals or other inquires.

• \tOwn one of the team's standard work programs such as disputes, accounts receivable, data management/queries or contracts and identify ways to streamline or simplify the work for the team and vendors.

• \tReport out on WBR on metrics for your area of responsibility.

• \tIdentify continuous improvement projects that reduce costs, increase recovery or simplify the program on behalf of our customers.

• \tBe capable in external communication with vendors to find win/win solutions.

• \tWork cross-functionally with Product Owners, Tech, Business, Finance, Product Safety, Legal, ACES and Operations partners.

A day in the life

You will get the opportunity to work cross-functionally with ReLo Operations, Finance, Product, Tech organizations. You will also get to work with external vendors, who are business-2-business (B2B) buyers of Amazon and FBA Seller liquidation quality product. Your work is dynamic in nature, works at scale across the network, and has both standard work and proactive projects. We have big true north goals, where you work daily on finding ways to proactively achieve them. Lastly, you will dive deep into business performance, input and defect metrics for your business to find ways to drive continuous improvement.

About the team

As a member of the US Liquidation Recovery and Zero Waste team, you will get to work in a team environment, where everyone works to support one another to achieve our goals of zero cost of returns and zero waste. While you will have your own goals and objectives, we tend to work collaboratively as necessary and have mechanisms in place to track your projects, goals and business performance.

BASIC QUALIFICATIONS

- 1+ years of Microsoft Office products and applications experience

- High school or equivalent diploma

- 1+ years of experience within reverse logistics operations

PREFERRED QUALIFICATIONS

- 1+ years of project coordination experience

- 1+ years of experience with SQL or BI tools (e.g. Quicksight, Tableau, etc.)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $41,800/year in our lowest geographic market up to $83,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Related Jobs

Program Manager, Worldwide Operations Sustainability

Amazon • Full-time • Bellevue, Washington, United States • $66.80k - $142.80k / year • 5h ago

Business Sustainability

5h ago

Apply

Solar Array Production Operations Manager, Project Kuiper

Amazon • Full-time • Kirkland, Washington, United States • $133.90k - $231.40k / year • 5h ago

Project Management

5h ago

Apply

Finance Manager, Worldwide Sustainability Finance

Amazon • Full-time • Seattle, Washington, United States • $85.90k - $179.50k / year • 5h ago

Business Sustainability

5h ago

Apply

Quality Engineer- Solar Array

TRIGO ADR Americas • Full-time • Redmond, Washington, United States • $70k - $105k / year • 5h ago

Green Energy

5h ago

Apply

Senior Sustainability Finance Manager

Microsoft • Full-time • Redmond, Washington, United States • $94.60k - $183.80k / year • 5h ago

Business Sustainability

5h ago

Apply

Senior Mechanical Engineer (Solar)

Lumen Orbit • Full-time • Redmond, Washington, United States • $114.30k - $190.60k / year • 5h ago

Construction / Trades

5h ago

Apply

Sustainability Reporting and Policy Manager

Pacific Market International LLC • Full-time • Seattle, Washington, United States • $100k - $120k / year • 5h ago

Business Sustainability

5h ago

Apply

Energy Manager (Renewable Contracts)

Meta • Full-time • Seattle, Washington, United States • $126k - $179k / year • 1d ago

Green Energy

1d ago

Apply

Solar Sales Representative (OTE 120K-200K+)

Blue Raven Solar • Full-time • Shoreline, Washington, United States • $33.60k - $96k / year • 1d ago

Green Energy

1d ago

Apply

Solar Sales Representative (OTE 120K-200K+)

Blue Raven Solar • Full-time • Seattle, Washington, United States • $240k / year • 1d ago

Green Energy

1d ago

Apply