Benefits/Perks - Salary position
- Performance Bonus
- PTO
- Health Care Benefits
Company Overview It is the vision of No-H2O that the company will, through the diversified business lines it has developed, capture all the value chain of the convenience car wash market worldwide. In simple terms, if you want to wash your car then you will do so using either No-H2O products or services offered in parking lots or through its on-demand app. No-H2O is the first company to build a bespoke On-Demand in house app for car washing and detailing, and has also proven its innovation in markets in Europe where it has been operating the On-Demand model since 2016 - No-H2O has a significant advantage in this market as it has developed this on the back of an already successful business operating in both the car wash & detailing markets but also manufacturing and supplying its range of waterless products globally. No-H2O's vision is to be the 'go to' brand in the entire car care space. No other company has managed to do this to date in a market that suffers from fragmentation due to lack of technology advancement and poor product innovation. No-H2O together with its unique waterless formula and tech infrastructure, together with a 10-year history in this industry, will offer all consumer and B2B customers its branded products and services through a range of distribution and service channels.
Core Values: Hustle - We work hard and smart, going the extra mile to get the job done in a timely fashion
Environmental - We are stewarding water resources for future generations
Honest - We say what we mean, and we mean what we say, and we embrace healthy conflict
Innovative - We are disrupting the carwash & detailing industry, thinking outside the box but within the rails
Team and Customer Focused - We take care of each other, so we can take care of our customers
Job Summary The General Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The General Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation. It also includes formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels.
No-H2O, a rapidly scaling direct-to-consumer, and franchise product and service brand is looking for an experienced, reliable, and proactive General Manager. Our small but rapidly growing team is in need of a critical administrative support person to execute mission-critical deliverables. They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The tasks of the General Manager will include being the friendly and organized client and staff facing person within the office. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. The General Manager ensures the smooth running of our company's office and contributes to driving sustainable growth. This is an in-office full-time position.
Responsibilities - Supervise administrative staff and divide responsibilities to ensure performance
- Manage agendas/travel arrangements/appointments etc. for the upper management
- Manage phone calls and correspondence (e-mail, letters, packages, etc.)
- Support budgeting and bookkeeping procedures
- Create and update records and databases with personnel, financial and other data
- Assist colleagues whenever necessary
- Responsible for 15 hours a week of business development (visiting potential business partners)
- Recruiting, hiring, and training new detailers
- Demonstrating No-H2O products to prospective franchisees
- Ensuring day to day operations are running smoothly and on time
- Demonstrate professional customer satisfaction skills and practices
Qualifications - Proven experience as an office manager, office assistant, or relevant role
- Outstanding communication, client relations, and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with office management procedures and basic accounting principles
- Excellent knowledge of Google Suite, MS Office, and office management software (ERP, etc.)
- Qualifications in secretarial studies will be an advantage
- High school diploma; BS/BA in office administration or relevant
- Customer-first orientation
- Attention to detail
- Ability to manage a daily work schedule while directing others
- Basic computer experience in Word and Excel
