Senior Product Manager, The Christian Science Monitor
Job Category: Product Manager
Requisition Number: SENIO001487
Posted: September 13, 2024
Employment Type: Full-Time
Locations
Remote work is a possibility
Boston, MA, USA
Department: The Christian Science Monitor SUMMARY
The Senior Product Manager serves the mission of The Mother Church by collaboratively leading The Christian Science Monitor team forward in promoting and extending the religion of Christian Science as taught by Mary Baker Eddy.
This globally minded and innovative PM develops and directs implementation of sustainable strategies, based on the Monitor's unique mission, to ensure that Monitor and CSPS products are robust resources that support "every Christian Scientist, and as many others as possible."
As a curious and compassionate colleague, the Senior PM demonstrates love for fellow Monitor staff and their output; ambition in expanding the Monitor's blessing; knowledge of market trends; and persistence in working within the Church's structure to further the mission of both the Monitor and The Mother Church.
This work involves seven major areas of activity: engaging customers as partners; developing effective product-growth strategies; serving as a member of the Monitor leadership team; developing cross-CSPS/TMC products; managing, developing, and leading a team; representing CSPS in the Field; and collaborating deeply.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Developing effective product-growth strategies: Leading identification and adoption of new product strategies that generate growth and help move the Monitor toward profitability.
- Engaging customers as partners: Instilling a customer-responsive mindset through building or upgrading products, fostering reader community, and guiding communications.
- Serving as a member of the Monitor leadership team: Collaboratively building and executing a vision for the Monitor's future.
- Developing cross-CSPS/TMC products: Supporting the CSPS Manager in developing the product vision for customer experiences across multiple TMC and CSPS products.
- Managing, developing, and leading a team: Leading the web team in executing and improving digital publishing of periodicals.
- Representing CSPS in the Field: Occasionally traveling to represent their product area in meetings with the Christian Science Field.
- Collaborating deeply: Success depends on nurturing collaboration across the organization.
STAFF MANAGEMENT AND JOB CONTACTS Reporting relationships:
Supervision: CSPS Manager
Partnerships: CSPS Manager and Trustees, CSM Editorial, fellow CSPS Product Managers, customers, service managers and teams.
Regular contacts include: Customers, CSPS Trustees, CS Board of Directors, P&DSG managers, Fulfillment Manager, Customer Contact Center Manager, Editors, financial managers, legal teams, and vendors.
JOB REQUIREMENTS Education/Experience: College degree required. Advanced degree welcomed. 10+ years progressive professional and management experience in a purpose-oriented or equivalent organization in publishing, product management, or marketing.
Knowledge/Skills: Background in media or journalism is useful. Must understand the dynamic demands of a modern news operation. Strong written and verbal communication skills, organizational skills, and ability to manage and develop products are essential.
This position requires mastery of computer skills including word processing, spreadsheets, Google suite programs, Trello, Slack, presentations, and database programs.
Engagement with Christian Science is essential, as is the ability to envision how the Monitor's mission dovetails with the broader Church's activities. Membership in The Mother Church and Primary Class instruction preferred.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.