Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Job Description Responsible for managing and directing all Housekeeping and Laundry functions, ensuring Omni standards are met in all areas by monitoring quality assurance. Responsibilities Oversee all departmental functions and concerns for Housekeeping and Laundry. Resolve difficult problems with Guests while maintaining good relationships. Maintain communication with all departments and guests to ensure consistent service. Identify ways to improve service efficiency and effectiveness. Monitor Housekeeping inventories to ensure adequate levels. Create and uphold budgets for Housekeeping and Laundry departments. Report maintenance issues through Synergy. Responsible for the Housekeeping CARE (Preventative Maintenance) Program. Prepare and complete necessary reports. Oversee Housemen and ensure completion of daily duties. Oversee the Laundry Department and its functions. Ensure appropriate linen inventories are maintained. Participate in energy conservation efforts. Respect hotel property by keeping work areas clean and well maintained. Eliminate waste of supplies. Assist in maintaining Omni standards of cleanliness and guest experience. Oversee staff scheduling and payroll cost controls. Responsible for interviewing, hiring, and training new associates. Build effective teams. Maintain a highly motivated and trained staff striving for excellence. Provide courteous, personalized Guest Service by responding promptly to inquiries and requests. Champion the Power of One/Omni culture. Qualifications Ability to work in a fast-paced environment. Minimum 3 years Housekeeping management experience in luxury hospitality. Ability to lead, motivate, and develop others. Ability to communicate in English and Spanish. Willingness to stand for an entire shift. Ability to bend, stretch, reach, and push moderate to heavy weight. J-18808-Ljbffr
