Overview The Manager of Energy Development and Conservation strategically develops and implements effective customer energy solutions, business plans, marketing and product development plans for the District's residential, commercial and industrial customers. Provides clear, consistent and coordinated leadership for the customer energy solutions teams in coordination with utility and corporate initiatives. Actively measures and supports the energy solutions team's quality and quantity of work as well as customer satisfaction and net promotion scores while fostering a positive and creative work environment. Finds ways to achieve excellence in a cost-effective and efficient manner by maximizing resources and continuous process improvements. Participates as a member of the Energy Resources leadership team that is committed to modeling success. Ensures compliance with state and federal laws. Responsible for Customer Energy Solutions Team budget, strategic plans, business plans and policies. Responsibilities Direct and manage the activities of the customer energy solutions group. Deliver value to customers and the District by identifying, analyzing, and implementing energy solutions for customers. Programs include, but may not be limited to interruptible load programs, energy efficiency, electric vehicles, retail solar programs, and storage technologies. Ensure targets and BSC metrics are met. Develop, implement and monitor budgets and short and long-term plans. Develop, implement and monitor staffing and succession plans and staff development plans. Lead the development of new marketing strategies to increase the customer participation of current and future demand side management (DSM) programs so energy use is optimized. Identify and participate in collaboration opportunities with regional and national organizations focused on increasing the value of DSM and energy solutions. Lead large collaborative efforts when needed. Assess and recommend state and federal policy actions to support District strategic goals. Identify, direct and manage research & development, innovation initiatives associated with energy solutions and emerging technology that bring value to customers and District. Includes identifying and driving policy and legislative changes that can improve value to customers and the District. Influence the development of and ensure compliance with laws and regulations affecting Customer Energy Solutions activities. Maintain regular and predictable attendance: Perform related duties and responsibilities as required. Comply with District policies. Complete all required training. Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC). As an essential function, drive a motorized vehicle while conducting business on behalf of the District. People Management This position manages/supervises people. Direct Resources Managed: 2-9. Indirect Resources Managed: None. Reports To Chief Energy Resources Officer Overtime exemption Exempt Qualifications Education Bachelor's Degree Business Administration, Finance or a related field from a four-year college or university is required. Equivalent experience (year for year) may substitute for required education. Experience 10 years of progressively responsible experience in administering or managing programs in energy efficiency, energy conservation, demand-side management (DSM), or a closely related field is required. Utility industry experience strongly preferred. Supervisory experience desired. Skills and Abilities A fully skilled incumbent will have the following knowledge skills & abilities: Knowledge of principles and practices of leadership, supervision and organizational management. Contract preparation and administration. Knowledge of utility economics and how actions impact rates, cost of service, and net-position. Knowledge of budget, cost control, financial and economic concepts. Knowledge of product or new service development principles and practices. Knowledge of economic/community development practices and concepts. Knowledge of electricity utility operations and how new products and services impact the distribution system. Knowledge of demand side management programs and technologies, electric vehicles, distributed energy resources and storage technology. Knowledge of applicable laws and regulations. Analyzing and solving complex problems, including the development of alternatives and options and implementation of solutions. Developing, implementing, and applying policies and procedures. Managing legal and regulatory changes. Identify new customer-centric energy technology and customer experience trends, develop new programs and services based on these trends. Decision-making by obtaining and comparing information from multiple sources to identify the issue, develop and analyze options based on available data, and weighing the results against the decision evaluation framework. Able to effectively plan, communicate and utilize organizational skills, including budget forecasting, cost control, project management and long-range planning. Able to resolve issues in a collaborative and respectful manner. Able to communicate clearly, concisely, effectively and respectfully, orally and/or in writing with a diverse audience including the Board of Commissioners, employees, customers, contractors, agencies and the public. Able to adapt and deal with ambiguity by treating new or changing situations as opportunities. Able to problem solve by exercising creativity and initiative in solving complex problems. Is able to sift through large amounts of data for meaningful information. Is able to identify ambiguous or conflicting information. Is able to make a recommendation based on analysis and clarify assumptions from facts. Must be proficient in reading, writing and speaking English. Physical Demands & Working Conditions: see full posting at www.chelanpud.org/careers District Values Safety - Protect public and employee health and safety. Stewardship - Acting on behalf of customer-owners, protecting public resources entrusted to us. Trustworthy - Competence, integrity, respect. Operational Excellence - High-quality innovative work execution. LICENSE REQUIREMENTS A valid driver's license is required for this position (verified upon hire). A valid Washington State driver's license is required within 30 days of employment. DISCLAIMER The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility. This should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. EEO Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled). We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law. Chelan PUD will not be offering any work visa sponsorship for this role. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c) J-18808-Ljbffr