Omni Hotels Director of Housekeeping Paradise Valley, Arizona Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites, and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages, and sun-drenched hills of Spain’s Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools, and five dining options including the critically acclaimed restaurant, Prado. Job Description To manage, direct, and coordinate all functions of the Housekeeping and Laundry departments. To maintain impeccable levels of cleanliness and upkeep. To ensure cost controls are in place. Responsibilities Maintains standards of cleanliness and a consistent guest experience as documented by Guest Index, Nobey, AAA, Inn-keeping ratings, and ability to execute all Omni Hotels facility standards and guidelines. Ensure a smooth, efficient, and economical operation in the Housekeeping and Laundry departments. Specify and purchase supplies, and record all data pertaining to the Housekeeping and Laundry departments. Effectively monitor the preventative maintenance program throughout the hotel. Maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness. Constantly monitor and control all labor costs for Housekeeping and Laundry departments, achieving targeted payroll. Maintain Housekeeping turnover to an acceptable level. Maintain close coordination, communication, and interaction with the front office to ensure rooms are available for sale, and with Engineering to ensure guest room and all public areas are at peak operative levels. Directly control the issuance and retrieval of associate uniforms. Administer the Lost and Found department ensuring all Omni Hotel standards are met or exceeded. Directly control the key control program for all Housekeeping associates. Monitor all guest requests to ensure they are met within the prescribed time limits. Inspect and tour all public areas several times daily. Inspect all VIP rooms daily. Monitor guest complaints accordingly and take corrective action when necessary. Maintain and administer quarterly linen inventories, responsible for action plans to address shrinkage. Assist with budget process as required by the Director of Rooms. Develop master cleaning schedules and administer accordingly. Monitor all Housekeeping inventories to ensure adequate supplies are always available, complete analysis of amenity consumption. Maintain accurate payroll information for the Housekeeping and Laundry department and control of same in accordance with plan. Ensure that all Systems and Controls, Loss Prevention, and Energy Conservation guidelines are in line. Qualifications Previous Housekeeping and Management experience preferred. Bachelor's Degree. Must speak the primary language spoken in the workplace / English / Spanish. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. Job Locations: US-AZ-Paradise Valley Posted Date: 2 months ago (10/17/2024 4:52 PM) Requisition ID: 2024-115480 Openings: 1 Category: Housekeeping J-18808-Ljbffr
