Employment Type: Flexible working options, including part-time Role Overview As a key member of our team, the Sales Support Advisor will play an essential role in supporting the sales function of our renewable energy business, focusing on lead generation, preparing quotes and estimates, and ensuring excellent customer service. This is a fantastic opportunity to join a forward-thinking, customer-focused company offering air source heat pumps, solar PV systems, and other renewable energy solutions. Key Responsibilities: Lead Generation & Management: Proactively generate new leads through various channels and nurture inbound leads. Engage with potential customers to assess their needs and present suitable renewable energy solutions. Quotes & Estimates: Prepare accurate and timely quotes and estimates for customers, ensuring all customer requirements are met, and all relevant technical and regulatory information is included. Sales Support: Provide ongoing support for sales teams, tracking lead status, following up with clients, and managing ongoing communications to drive sales forward. Customer Follow-ups: Manage the follow-up process, ensuring no lead is left behind. Handle objections effectively and work to resolve issues proactively. Collaboration: Work closely with the rest of the team, including installers and project managers, to ensure smooth transitions and the successful delivery of projects. Ad hoc Projects: Contribute to various sales and marketing projects to support business growth. Skills & Experience Required: Previous experience in sales support or similar roles, ideally within the renewable energy market (solar PV, air source heat pumps, etc.). Strong customer service skills with the ability to build and maintain relationships. Excellent communication and organisational skills. Proactive, solution-driven mindset, with the ability to overcome challenges. Experience with CRM systems or similar sales tools. Preferred: Experience in the renewable energy sector or understanding of related products (e.g., air source heat pumps, solar PV). Strong understanding of energy concepts and the customer journey within the renewable energy market. Ability to manage multiple tasks and stay organised in a fast-paced environment. Customer Focus & Values At EcoFueled, we believe in providing a non-pushy, consultative approach. We focus on educating and supporting our customers in making informed decisions about their energy needs. As part of our team, you’ll embody these values, ensuring that every customer feels respected and cared for. What We Offer: Competitive base salary with an uncapped commission structure. Opportunity to work in a fast-growing, high-demand industry. A supportive and collaborative work environment. Flexible working options to suit your lifestyle. Opportunities for career advancement and personal development within the company. Requirements: Experience in sales support or a similar role, ideally within the renewable energy or construction sectors. Strong communication skills and customer-focused approach. Ability to work independently and within a team. Reliable and organised with an eye for detail. Full driving licence is desirable (if working remotely). How to Apply If you are passionate about renewables and want to be part of a growing company focused on quality, sustainability, and customer satisfaction, we’d love to hear from you. Please submit your CV and cover letter outlining your experience and why you’d be a great fit for our team. J-18808-Ljbffr
