Joining Indochino is a chance to join a growing and exciting organisation. Since 2008 Indochino has been disrupting the retail scene, offering stylish, perfectly-fitting, personalised apparel on a mass scale. Joining us as a Showroom Manager, you'll get the following benefits, along with a great salary:

A generous suiting allowance, we want you to really love what we sell and to look great in our product.
Great benefits, including Medical and Dental (co-split).
Regular competitions and team building events. Whether a learning event with food or a birthday meal out we want our teams to be connected.
Annual Showroom Manager Conference, a great chance to get connected with all our managers across North America.
Incredible growth opportunity - so if you have the ambition and drive, with the skills to back it up, you will be able to develop as we grow.
Compensation range: $65,000 to $75,000

WHAT WILL YOU BE DOING?

As a Showroom Manager you'll get the opportunity to drive and develop your showroom like your own business.

Manage all areas of operations within the showroom to ensure the business is set up for sustainable financial growth; including payroll, overall metrics, and business development.
Manage, monitor and execute client appointments.
Lead, mentor and manage all showroom staff, or Indochino staff who assist in showroom.
Own, manage, and elevate new client appointment numbers through partnerships with the marketing team and strive to increase the VIP customer base.
Manage business-vendor relationships with local tailor.
Assist marketing with any events or additional client activity that may take place in the showroom and represent Indochino at local PR events.
Ensure that product is merchandised to give clients a great Indochino experience and to maximize both AOV and conversion.
Work directly with Client Service to improve client experience, and relay information and feedback to increase efficiencies.
Bring forward new ideas, initiatives, and improvements of existing functions and truly control the showroom business.
Help scale successive retail efforts by sharing best practices.

WHAT DO YOU NEED?

Retail Management Experience, ideally having run your own store.
Comfortable and confident in making business-critical decisions.
Sales and metric driven.
Must be able to execute on timelines and expectations autonomously.
Have a connection with the market that lends itself to creating future business and developing local brand awareness and confidence in networking ability.
Strong leadership and people management skills.
Excellent written and verbal communication skills.
Must be a self-starter with a strong solution-oriented thought process.
Ability to remain calm under pressure and lead a team during high energy situations.
Must be able to multitask & manage time independently.
Ability to recognize and react to changing work demands.
Strong proficiency in IOS based programs and products.
Strong proficiency in Excel & other MS Office programs.
Weekend Availability.

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