Joining Indochino is a chance to join a growing and exciting organisation. Since 2008 Indochino has been disrupting the retail scene, offering stylish, perfectly-fitting, personalised apparel on a mass scale. Joining us as a Showroom Manager, you'll get the following benefits, along with a great salary:
- A generous suiting allowance, we want you to really love what we sell and to look great in our product.
- Great benefits, including Medical and Dental (co-split).
- Regular competitions and team building events. Whether a learning event with food or a birthday meal out we want our teams to be connected.
- Annual Showroom Manager Conference, a great chance to get connected with all our managers across North America.
- Incredible growth opportunity - so if you have the ambition and drive, with the skills to back it up, you will be able to develop as we grow.
- Compensation range: $65,000 to $75,000
WHAT WILL YOU BE DOING?
As a Showroom Manager you'll get the opportunity to drive and develop your showroom like your own business.
- Manage all areas of operations within the showroom to ensure the business is set up for sustainable financial growth; including payroll, overall metrics, and business development.
- Manage, monitor and execute client appointments.
- Lead, mentor and manage all showroom staff, or Indochino staff who assist in showroom.
- Own, manage, and elevate new client appointment numbers through partnerships with the marketing team and strive to increase the VIP customer base.
- Manage business-vendor relationships with local tailor.
- Assist marketing with any events or additional client activity that may take place in the showroom and represent Indochino at local PR events.
- Ensure that product is merchandised to give clients a great Indochino experience and to maximize both AOV and conversion.
- Work directly with Client Service to improve client experience, and relay information and feedback to increase efficiencies.
- Bring forward new ideas, initiatives, and improvements of existing functions and truly control the showroom business.
- Help scale successive retail efforts by sharing best practices.
WHAT DO YOU NEED?
- Retail Management Experience, ideally having run your own store.
- Comfortable and confident in making business-critical decisions.
- Sales and metric driven.
- Must be able to execute on timelines and expectations autonomously.
- Have a connection with the market that lends itself to creating future business and developing local brand awareness and confidence in networking ability.
- Strong leadership and people management skills.
- Excellent written and verbal communication skills.
- Must be a self-starter with a strong solution-oriented thought process.
- Ability to remain calm under pressure and lead a team during high energy situations.
- Must be able to multitask & manage time independently.
- Ability to recognize and react to changing work demands.
- Strong proficiency in IOS based programs and products.
- Strong proficiency in Excel & other MS Office programs.
- Weekend Availability.