DescriptionOur Residential Sales Team is currently looking for an individual who is excited to be on the front lines of solar's rapid growth to expand our ability to connect with our customers as a Solar Advisor.
You will assist in managing all incoming leads for ReVision Energy and provide follow-up with customers after they have completed an installation with ReVision. This is a full-time hybrid position with an expectation of 1-2 days in the office.
You must possess or be able to acquire a basic operational and design-specific understanding of each clean energy product that we offer. A successful Solar Advisor must be able to explain the technologies we use to help customers realize their clean energy goals and the benefits for home & business owners in various situations. You will connect with our customers after completion of their installation to congratulate them, provide resource assistance to address any questions they have, set up additional site visits as requested, and encourage them to become solar champions for their neighbors and friends.
This position requires excellent communication skills, passion for our mission, responsiveness, attention to detail, and a high level of computer prowess.
ROLE & RESPONSIBILITIES (INCLUDE BUT NOT LIMITED TO): - Keep our mission-driven focus top of mind with all interactions with customers
- Respond to inbound web leads, phone leads, and greet walk-in clients visiting our showroom
- Educate individuals and businesses about clean energy technologies
- Foster the relationship between ReVision Energy and all our leads with the idea all leads have the potential to become future Solar Champions
- Record all customer interactions and schedule site evaluations for our sales team using an online CRM tool
- Prepare the solar design specialist for scheduled site evaluations by collecting electric bills, fuel usage, satellite images, and other pertinent information
- Utilize photo editing and design software to create renderings for residential solar projects
- Work with the marketing team to help with events
- Perform other duties as assigned
Requirements- Must have excellent customer service and email communication skills
- Excellent phone skills, an enthusiastic attitude conveyed over the phone, and an ability to manage high volume of conversations per day is required
- Excellent time management skills and ability to prioritize numerous opportunities effectively
- Must have strong organizational skills
- Must be able to work self-guided in a fast-paced and growing environment
- Familiarity with Microsoft Word, Excel, Outlook, and other commonly used software, including Internet and email - must be able to handle high e-mail volume
- A high level of comfort with technology is required
- Must bring a positive attitude; thoughtful ideas for growth of the company are encouraged
- Interest in the technology we provide and the ability to acquire a basic understanding of how it works
- Previous customer service experience preferred
WORKING CONDITIONS & PHYSICAL DEMANDS:
- Regularly operates computer and phone
- B.A./B.S. preferred, but not required
