Salary : $54,557.00 - $69,670.00 Annually
Location : Redlands, CA
Job Type: Full Time
Job Number: 01937
Department: Facilities Community Services
Division: Solid Waste
Opening Date: 02/03/2025
Closing Date: 2/24/2025 5:00 PM Pacific
Description Under direction, develops and implements recycling and diversion programs and assists in the promotion of the city's recycling efforts; identifies and educates on proper recycling techniques to improve the quality of materials received at our landfill.
Examples of DutiesExamples of duties may include, but are not limited to:
- Monitors and evaluates existing commercial and special event recycling programs and makes recommendations for educational and service improvement;
- Coordinates and provides input and strategic guidance regarding the customer collection schedule with the Facilities and Community Services Department, Solid Waste Division;
- Creates, develops and implements organics (food waste) recycling outreach programs and collateral material for use in promoting organics education, recycling, and diversion to businesses and residents within the market service area;
- Drafts, organizes and conducts training presentations and responds to inquiries about recycling and other waste reduction programs;
- Drafts, compiles and disseminates communications to customers to assist them in eliminating materials that contaminate recycling waste;
- Creates or assists in the creation of the City newsletter, semi-annual/annual reports, brochures, pamphlets, ads, slide shows, and other related City publications for internal and external use;
- Performs commercial waste audits/assessments and recommends service levels for waste and recycling. Conducts and participates in waste characterization studies upon request. Provides customers written reports of findings and recommendations;
- Compiles statistics for mandatory organics recycling tonnage reports, analyzes data for accuracy and trends. Analyzes monthly reports on outreach activities and maintains a calendar of reporting deadlines;
- Participates in researching the availability of grants and other funding sources for recycle and waste reduction projects and assists in securing applicable funds;
- Builds relationships and increases City visibility to promote recycling and diversion programs through participation in community and other applicable events, as necessary as the City's representative;
- Organizes and completes proactive scheduled phone block activities to establish initial and follow-up appointments with customer decision-makers;
- Utilizes the City's tracking and customer based tools on a daily basis, schedules and documents all activities, and develops robust information profiles on current customer base to facilitate and ensure proper recycling habits;
- Schedules and conducts tours of local transfer stations, landfills or other facilities; and
- Performs other job-related duties as assigned.
QualificationsEducation:- High School Diploma or equivalent.
Experience:- Three years of experience as a customer service representative.
- One year of increasingly responsible technical or administrative experience in the development and implementation of recycling and waste reduction programs for a municipality or private waste hauler.
- Public relations experience, including the ability to speak effectively in public, and experience managing websites and social media is highly desirable.
Licenses and Certificates:Special Requirements:Essential functions and duties require the following physical abilities and work environment:
- Ability to work in a standard office environment and an outdoor work environment with some exposure to heat and noise; ability to lift up to 40 lbs.; ability to sit, stand, walk, bend, kneel, crouch, stoop, and squat; ability to travel to different sites and locations.
Benefits associated with this position include:
- Medical Insurance - City pays between $800 and $2,100 p/mo for employees and eligible dependents depending upon level of coverage;
- Dental Insurance - City pays monthly premium for employees and eligible dependents; 2 plans
- Vision Reimbursement - up to $300 per year
- State Disability Insurance
- Life Insurance - $25,000
- Accidental Death & Dismemberment - $25,000
- The City participates in Social Security
- Vacation Leave - 80 hours accrued in first year
- Sick Leave - 96 hours annually
- 14 Paid Holidays plus 4 Floating Holidays
- Longevity Pay
- Credit Union
- Employee Assistance Program
- Tuition Reimbursement Program - $2000 per fiscal year
- Public Employees Retirement System (PERS) - 2% @ 55 for employees who are considered a "classic" member of Cal PERS or a current member of another California public retirement system who is hired on or after January 1, 2013.
- Public Employees Retirement System (PERS) - 2% @ 62 for an employee who becomes a "new" member of Cal PERS for the first time on or after January 1, 2013 and who was not a member of another California public retirement system prior to that date; employee contributes half of the contribution rate.
01
Do you have a high school diploma or the equivalent?
02
Do you have three years of experience as a customer service representative?
03
Do you have one year of increasingly responsible technical or administrative experience in the development and implementation of recycling and waste reduction programs for a municipality or private waste hauler?
Required Question
