Functional Support Services Specialist- Operations

ABB • Full-time • Lakewood, OH, Cuyahoga County, OH, US • $70k - $90k / year • 3d ago

Functional Support Services Specialist- OperationsAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a position with grade 15 This position reports to VicePresident of Operations,Energy Indus Your role and responsibilities In this role, you will have the opportunity to provide support services to businesses in various administrative areas. Each day, you will engage internal customers. You will also showcase your expertise by driving efficient support services. The work model for the role is: Onsite This role is contributing to the Process Automation Energy Industries division in Automation & Electrification. You will be mainly accountable for: Providing services in various administrative areas to relevant businesses to meet current needs, identifying performance gaps, and addressing emerging requirements. Overseeing the delivery of services by external providers in line with Service Level Agreements and reporting any shortcomings and areas of improvement. Developing training materials, FAQs, and other resources for training specific to location/business-specific administrative needs and provides effective support. Performing tasks with a focus on high quality to ensure customer satisfaction. Our team dynamics You will join a dynamic and high performing team, where you will be able to thrive. Qualifications for the role Bachelor's degree in administration or related field from an accredited institution. Minimum 5 years of experience Proven experience as an executive assistant or in a similar role. Project management skills with the ability to handle multiple tasks simultaneously. Candidates must already have a work authorization that would permit them to work for ABB in the US. More about us The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC KnowYourRights screen reader 10_2