Our successful candidate will perform all Systems Administrator - Intermediate duties providing direct support to enterprise networked systems and managing Microsoft server infrastructure solutions across multiple solution areas in a DoD enterprise environment. Responsibilities Install and maintain servers Maintain systems architecture across multiple networks and locations Install, administer, and maintain virtual and physical hosts Administer Active Directory users and devices Integrate new technologies into new and existing systems Transition and migration of enterprise systems Determine isolation and resolution of complex hardware and software problems Perform account maintenance, data integrity, and file system security Utilize manual checks, GUI-based, and command line tools (PowerShell) to troubleshoot and remediate basic to complex systems hardware, software, and configuration issues Basic network troubleshooting in support of the datacenter and workstation/LAN connectivity Collect, review, and store server log files to identify and remediate system issues Document system configurations and propose and/or implement system changes Apply security patches, IAVAs, STIGS, and updates (including operating system updates) Participate in or lead special projects and day-to-day operations as assigned by the site lead Clearly communicate technical information to both technical and non-technical personnel Mentor, lead, and train junior technicians as directed Qualifications High School diploma/GED Active DOD TS/SCI (as recorded in DISS) Currently possess DoD 8570.1-M IAT Level II Currently possess a Computing Environment certification Or must be obtained within 90 days of start date Ability to frequently lift, carry, and move equipment (up to 25 lbs.) Knowledge of ITIL v3 processes Desired Qualifications: ITIL v3 (or greater) certification MCSA or MCSE Windows 10 (or greater) certification Experience working in an IT service desk environment Experience working with enterprise-level IT devices HBSS, or ACAS Experience working with IT Service Management ticketing software SCSM, ServiceNow Ability to complete difficult and complex assignments independently Ability to provide over the phone troubleshooting instructions to customers Must have a valid driver’s license; supports several locations on Fort Belvoir Job ID 2024-13398 Work Type On-Site Company Description Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost. As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
