ASE Seeks a Motor Vehicle Dispatcher to support the PFPA LSS program. The Motor Vehicle Dispatcher serves as a liaison between the Motor Vehicle Operators and PFPA FALD Fleet Management office (s) to monitor incidents related to PFPA motor vehicle operations, e.g., accidents, breakdowns, etc.; informs appropriate supervisory staff of known or possible issues and provides follow-up communications. Responsibilities A motor vehicle dispatcher is responsible for scheduling and dispatching various vehicles such as passenger, cargo, and bus. They monitor alarm systems to detect illegal entry and ensure the serviceability of communication equipment. They calculate penalty fees and maintain complete vehicle logs using fleet management information systems. Motor vehicle dispatchers also maintain records of mileage, fuel usage, and costs. They process documents, enter police-related data, and manage operator vehicle inspections. Additionally, they assist vehicle operators during breakdowns and resolve customer complaints. They type commands on computer keyboards to update files and maintain logs. The assignment of vehicles is determined by factors such as length and purpose of trip, freight or passenger requirements, and preference of user. Additional responsibilities include the issuance of keys, record sheets, and driver credentials. The Dispatcher records time of departure, destination, cargo, expected time of return and investigates overdue vehicles. The Dispatcher may confer with customers to expedite or locate missing, misrouted, delayed or damaged merchandise, maintain record of mileage, fuel used, repairs made, and other expenses. The Dispatcher may establish service or delivery routes, supervise loading and unloading, issue equipment to drivers, (such as hand trucks, dollies, and blankets), direct activities of drivers, assign helpers to drivers, work at vehicle distribution centers, and assign vehicles to customer agencies. Qualifications Minimum 2 years of relevant work experience as a dispatcher Excellent organizational and multitasking skills Knowledge of dispatch codes and phonetic alphabet Able to work for extended hours under stressful conditions Strong interpersonal skills Outstanding communication skills High school diploma or GED equivalent Secret or higher clearance is required Job ID 2024-13312 Work Type On-Site Company Description Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost. As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
