Director, Global Workplace Experience & Operations
Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations
Austin, TX, San Francisco, CA, London, UK
Hybrid: This position will be required to be in the office 3-4 days per week.
About the role
As the Global Director of Workplace Operations, you'll lead the management and optimization of Cloudflare's global offices, creating innovative, productive, and safe environments for our employees that inspire connection. You'll drive operational strategy across all regions, ensuring our workplaces scale efficiently as we continue to grow. This is a high-impact role where you'll partner with cross-functional teams, manage a broadly distributed team, and influence the employee experience globally.
What you'll do
- Lead Global Workplace Strategy: Develop and implement a comprehensive workplace operations strategy to support the company's growth, foster employee engagement, encourage experimentation and flexibility, and optimize space utilization across all locations worldwide.
- Team Leadership & Development: Lead, mentor, and support the growth of a global team of workplace operations professionals.
- Drive Operational Excellence: Oversee day-to-day workplace operations, ensuring consistency, quality, and operational efficiency across regions.
- Lead Industry Innovation: Leverage your deep industry connections to stay at the forefront of workplace trends and innovations.
- Experimentation: Strategic planning and implementation of new workplace initiatives.
- Vendor and Partner Management: Build and manage strong relationships with service providers and vendors.
- Space Planning and Utilization: Drive data-driven insights and decisions by monitoring and analyzing global office occupancy and utilization trends.
- Budget and Financial Management: Develop and manage the global workplace operations budget.
- Workplace Technology Integration: Champion and lead the integration of workplace technology solutions.
- Health, Safety, and Compliance: Ensure all global office locations comply with health, safety, and environmental regulations.
- Sustainability Initiatives: Develop and implement sustainable workplace practices.
- Emergency Management: Partner with the Global Physical Security team to develop and oversee emergency response plans.
- Collaboration with Cross-Functional Teams: Partner with HR, IT, finance, Site Leads, and other teams to deliver seamless workplace services.
Examples of desirable skills, knowledge and experience
- 10+ years of tech industry experience in workplace operations, facilities management, and workplace experience leadership in a global hybrid environment.
- Proven success mentoring & managing global teams and overseeing large-scale office operations.
- Strong financial skills with experience managing large budgets.
- Excellent communication and leadership skills with the ability to influence at all levels of the organization.
- Knowledge of sustainability practices in workplace operations.
Compensation
Compensation may be adjusted depending on work location.
- For Bay Area-based hires: Estimated annual salary of $258,000 - $316,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Health & Welfare Benefits
- Medical/Rx Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Short and Long Term Disability Insurance
- 401(k) Retirement Savings Plan
Time Off
- Flexible paid time off covering vacation and sick leave.
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul.
Sound like something you'd like to be a part of? We'd love to hear from you!
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