Job Description Job Summary: The Department Manager is responsible for supervising and directing the work activities of their respective team. All aspects of the assigned department must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals. Job Duties and Responsibilities: The Department Manager will: Recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all department staff. Effectively manage all human resource issues (and escalate as needed) per Company policies and procedures. Complete recommendations for employees' performance ratings, promotions and pay changes. Provide guidance and mentoring to meet all department goals and objectives. Manage the workload distribution of department staff. Plan for, manage, monitor and maintain project profitability to achieve Company goals. Manage scopes of work that may include structured cable, audio-visual, security, life safety, estimating or BIM. Participate in and/or facilitate the bid process. Manage all related quality and safety issues on customer work. Act as the Company liaison for interface with customer representative(s). Create, develop and implement account process improvement(s). Other responsibilities as assigned. Qualifications Physical and Mental Requirements: Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s). Must promote the Company culture and mission to all employees, vendors, clients and business partners. Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s). Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements. Must be able to travel within branch territory and/or regional territory as needed. Must possess the ability to learn Company and customer project management systems. Must be able to successfully secure and maintain a Company sponsored American Express Card. Education, Certification, License, and Skill Requirements: Must possess at least a High School diploma or GED equivalency; Bachelor's Degree preferred. Must have experience in customer interface, such as liaison between the customer and the Company. Must possess a minimum of seven (7) years supervisory or managerial experience. Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field. Must be proficient with Microsoft Office (Word, Excel and MS Project). Must meet Company minimum driving standards. Must be able to manage multiple tasks/projects simultaneously. Must be able to supervise multiple direct reports - exempt and non-exempt. Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover. Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply. EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. J-18808-Ljbffr
