Customer Service Communicates effectively with customers Responds to customer issues and/or concerns Performs routine quality/service rounds to units Pays attention to detail that assures patients, visitors, and employees have a quality experience in our facility Demonstrates commitment to achieving superior customer satisfaction through quality of work, communication, problem-solving, initiative, flexibility, adaptability, and attitude Greets customers in a friendly manner Works well with others by recognizing the value of our diverse workforce and remains open to new viewpoints, ideas, and talents Understands the importance of a positive attitude and recognizes that our customers have a sense of urgency Inventory Control/Materials Management Locates, picks, and delivers stock items and/or equipment to appropriate area Processes item/equipment returns and updates inventory database Participates in routine physical inventory maintenance tasks Always places stock and equipment in proper location Performs stock rotation to eliminate expired items Performs and/or assists in decontamination of equipment duties Demonstrates a complete understanding of policies and procedures Demonstrates a complete understanding of software procedures Ensures proper charges have been made regarding patient billable items and equipment Assembles and inspects all rental equipment as "ready to use" Delivers supplies to departments, receives signatures verifying delivery, and issues receipt to ensure that accurate and reliable supply distribution records are maintained. This also includes ensuring that catalog numbers are correct and ensuring that products have not reached their expiration dates Assists in the annual inventory of hospital supplies Receives and stores stock, ensures that adequate inventory levels are maintained, and notes shortages in order to avoid waste and ensure the conservation of valuable hospital resources Maintains adequate inventory levels in approved departments by preparing and submitting customized requisitions for supplies and equipment Verifies that ordered supplies are received and disbursed in proper location, ensures that requisitions are properly filled, and that the correct product is delivered to the department Monitors supply and equipment levels on specialty carts within nursing units, processes requisitions when needed, and performs quality assurance checks on crash carts in an effort to ensure proper working conditions Transports used equipment to the decontamination area for cleaning, retrieves clean equipment from the equipment room, and transports equipment and supplies to and from nursing units in a timely and efficient manner Monitors patient equipment and supply charges in order to ensure that patients are accurately billed Observes and adheres to all departmental and hospital policies and procedures and follows all safety, quality assurance, and infection control standards Other Duties as Assigned Completes assigned projects Active involvement in performance improvement initiatives J-18808-Ljbffr