Job Type

Full-time

Description

BASIC FUNCTION:

Aquatics Support personnel will work directly with the Senior Aquatics Manager at Hastings Water Works' headquarters by assisting them with day-to-day operations of the Aquatics/Lifeguarding Department. Responsibilities will include duties such as monitoring employee attendance, publishing and adjusting schedules, making and receiving phone calls on behalf of the Aquatics Department, as well as other operative duties. This position requires strong communication and organizational skills as well as a cooperative spirit when working with others. This is due to the nature of a work environment in which you will be working closely with other office employees, as well as frequently interacting with employees and patrons through phone and email communication.

RESPONSIBILITIES:

Scheduling :

Responsible for publishing, editing and monitoring employee schedules
Responsible for managing any open shifts within the schedule, and finding staff to fill open shifts
Responsible for covering lifeguard/pool attendant shifts as necessary if unable to to find staff to cover open shifts

Administrative:

Responsible for answering office phone; ability to filter 80% of phone calls
Responsible for data entry. Training will be given on platforms used
Assist in communicating information to all HWW Aquatics employees
Ensure all high priority information and situation updates are communicated to appropriate management personnel
Responsible for managing department when management is out of the office
Maintain thorough knowledge of company policies and department procedures/policies
Additional responsibilities that may be assigned

SKILLS/BEHAVIORS:

Essential:

Strong attitude of professionalism
Strong communication skills, written, verbal, and public speaking, including active listening
Excellent interpersonal skills and is energetic, and driven
High level of attention to detail
Ability to multi-task and prioritize in a high-volume cyclical environment
Task-oriented ability to work independently and take initiative
Comfortable operating in an environment of continual change
Ability to change priorities quickly
Knowledge of MS-Office suite software (including Word and Excel) and Google Workspace
Ability to address performance issues in a timely and professional manner
Possess integrity and ability to hold self and others accountable
Openness to critical feedback and suggestion
Ability to maintain and adhere to a time-sensitive daily schedule

Requirements

EDUCATION/EXPERIENCE REQUIREMENTS:

Essential:

High school diploma, GED or in the process of obtaining a High school diploma or GED.
A minimum age of 17 years of age
Valid driver's license with safe driving record - to drive company vehicles

Preferred:

1+ years lifeguarding
A minimum of one (1) year manager experience
American Red Cross Lifeguard Certified
Currently pursuing an undergraduate degree in Business (Administration, Management, or Communications), Operations Management, Project Management, Human Resources, Public Relations, Communications or Comm. Arts, Information Technologies, Sports/Recreation Management, English.

Salary Description

$16 - $17 / Hour

Hastings Water Works jobs

AQUATIC SUPPORT - Summer 2025