POSITION SUMMARY: The Team Lead operates a business within a business. Their responsibilities include the daily operations of the used firearms business, which encompasses three phases: buying, selling, and firearms customer service. This position initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer. The Team Lead focuses on creating a fair-trade environment that emphasizes customer satisfaction, aiming to reach monthly sales goals to achieve maximum profit through buying, selling, and trading pre-owned firearms. ESSENTIAL FUNCTIONS: Evaluates and appraises used firearms, demonstrating knowledge of fair market values, professional negotiation skills, research, and a high degree of firearms identification knowledge. Initiates all 4473 forms with customers and conducts final checks of applicable company, state, and federal forms prior to firearm transfers. Maintains inventory through daily buying and cultivating leads for potential purchases of gun collections outside of the store. Complies with all local, state, and federal firearms regulations as an employee of an ATF FFL licensed dealer. Conducts monthly ATF compliance audits and company-required audits. Merchandises used firearms and proactively arranges merchandise. Partners with Internet Specialist to recommend postings of firearms that will achieve the highest potential margin and sell quickly. Interacts and communicates with Regional Gun Library Managers and the corporate used firearm merchandising team. Trains and educates Outfitters on acquiring and disposing of used firearms, current sales trends, policy updates, negotiation skills, and identification of used firearm values. Participates in ongoing training related to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance training, and selling skills. Provides high-quality customer service on the sales floor and assists with customer phone calls, developing relationships with customers, answering questions, quoting prices, and resolving issues. ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or equivalent experience. Experience: 2-4 years experience. KNOWLEDGE, SKILLS AND ABILITY: Must be 21 years of age. Safely handle firearms. Knowledge of purchasing firearms through work in the firearms industry or collecting firearms. Good understanding of retail and knowledge of computers. Background in current firearms models. Able to appraise and know the marketable value of used firearms. Must have a strong work ethic and ability to multitask. TRAVEL REQUIREMENTS: Local travel to purchase used firearms out of store. PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shifts. Constantly communicate with others to exchange information. Constantly repeat motions that may include the wrists, hands, and/or fingers. Constantly assess the accuracy, neatness, and thoroughness of work assigned. Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally moving and lifting objects up to 100 pounds or more (utilizing a team lift as needed). Occasionally ascend or descend ladders, stairs, step stools, etc. Occasionally operate machinery and/or power tools. Occasionally work in noisy environments. INDEPENDENT JUDGEMENT: Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. FULL TIME BENEFITS SUMMARY: Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more Bass Pro Shops is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliancebasspro.com. J-18808-Ljbffr
