SUMMARY

The Operations Manager is responsible for their assigned department's overall operations to ensure goals and objectives are achieved, while improving efficiencies and encouraging professional growth of the employees under their management.

QUALIFICATIONS/SKILLS/ABILITIES

Bachelor's degree in a related field or equivalent combination of skills and experience
2+ years of management experience or leading teams
Knowledge of business accounting and P&L statements
Excellent interpersonal, verbal, written, and organizational skills
Strong in decision making and problem solving
In-depth knowledge of the industry
Team player with a growth mindset
Advanced knowledge of Microsoft Office Suite products
Ability to obtain and maintain a DOT medical card required
A valid driver's license, a good driving record, and the ability to drive company vehicles required
Ability to travel up to 50% of the time, by ground or air, including overnight travel, required

PHYSICAL REQUIREMENTS

Must be able to move and pull objects weighing up to 75 pounds
Must have the ability to move safely over uneven terrain or in confined spaces

DUTIES AND RESPONSIBILITIES

Exemplify our five core values (Safety, Others, Integrity, Initiative, and Passion)
Own and manage department's P&L to ensure that all financial and performance goals are met or exceeded
Oversee and manage the daily operations and annual budget of department
Manage and oversee weekly meeting agendas for sales and operations
Manage sales activity and sales goals
Monitor sales tracking and job profitability
Develop strategic plans and create efficiencies that optimize productivity
Perform administrative, human resources, payroll, and accounting responsibilities to support department's operations
Manage subcontractors and required documentation
Conduct quality control inspections of customer sites and subcontractor work
Provide excellent customer service and ensure customer satisfaction
Maintain a safety culture and compliance and stay up to date on OHSA, DOT, and other applicable rules and regulations
Lead safety, production, and L-10 meetings, and attend company meetings as requested
Manage fuel costs, chemical usage, uniforms, and inventory
Maintain the facilities, fleet, and all equipment, including technology devices
Manage licenses, medical cards, and other certifications for team members
Determine staffing needs and oversee the hiring and selection process
Provide effective performance feedback through recognition, rewards, performance reviews, and disciplinary action
Build and maintain a strong team through effective recruiting, training, coaching, and team building
Encourage and provide career development planning and opportunities to team members
Build future leaders through mentoring and succession planning
Establish and maintain a positive work environment that encourages collaboration and communication
Respond to employee concerns in a timely manner
Understand and enforce all company policies, including safety, human resources, and accounting policies
Assist with incident investigations and implement corrective actions, when needed
Maintain communication with corporate, as needed, and provide requested reports
Perform the duties of a Project Manager, as needed
Perform other duties as assigned

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