Service Sales Engineer - Mid Atlantic Functional area: Sales Country: United States City: Homebase Company name: Edwards Vacuum, LLC Date of posting: Nov 24, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Mission: Maximize the sustainable growth of our VTS business across the Mid-Atlantic Territory, by promoting solution sales of service products to new and existing customers, in accordance with agreed business plans. Work location is remote, with a preference for the successful candidate to be based in Philadelphia/Baltimore/Northern Virginia. Broad Activities: The Service Sales Engineer (SSE) position will be provided the tools and support necessary to be successful and grow within the organization. The SSE will gain a deep understanding of our After Market and Service Sales strategy, while having the opportunity to hone and develop key sales behaviors. Key Responsibilities: Upsell and promote our proactive service products - service plans, pump exchanges, certified units, field services and parts and oil. To strategically grow the business through the analysis and development of our pump install base. Expand market share by proactively seeking new customers not identified in the pump install base and/or using competitive products which we are capable of providing proactive services. Plan and prioritize sales activities towards achieving agreed business financial targets and KPIs, managing personal time and productivity. Creating service plans and quotations by using our internal quoting tool. Capture and maintain sales data in our CRM platform, using it as your daily sales tool. This includes the planning of appointments, visit reports, leads, opportunities and quotations. Develop and maintain good customer relationships at all levels within the territory and to ensure an excellent standard of aftermarket service is provided. Identifying and managing distributors and manufacturing representative companies. Effectively collaborate with your service and divisional colleagues, managers and support services. Be an effective leader. Attend sales meetings and ensure that all subsequent action required is undertaken. Undertake ad-hoc project work related to VTS, including new products and Marketing Campaigns. Provide Customer information/feedback on a regular basis. Intensive travel including overnights. Other duties as assigned. Skills/Education: High School Diploma or GED Required. Bachelor's degree in business administration, Communications, or related field preferred. A minimum of three (3) years direct sales experience, selling service and/or capital equipment. Ability to exhibit a hunting mentality when sourcing for leads and pursuing goals. Must exhibit strong strategic thinking skills to build a long-term plan for each customer and the territory overall. Strong negotiating and presentation skills. Passion for Service and customer satisfaction. Strong computer skills required including Microsoft Word, Excel, PowerPoint, CRM and the ability to learn and utilize additional transaction & planning systems. Ability to drive customer success through the building of strong customer relationships and the delivery of customer centric solutions. Ability to improve business results by embracing change and creating innovative ways for Edwards Vacuum to be successful. Capability of focusing on team success, working collaboratively with others, while looking for better ways to deliver lasting results. Must be authorized to work in the US. In return, we offer you: We offer a fair compensation package. We offer great health insurance benefits - including vision & dental insurance. We offer a strong retirement 401k plan with matching. Family is important to us - so we also offer paid family leave, a health paternity/maternity leave & many other benefits for a health work-life balance. Edwards Vacuum/Atlas Copco considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. For more information about Edwards visit our website: www.edwardsvacuum.com A division of Atlas Copco Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging. J-18808-Ljbffr
