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Day - 08 Hour (United States of America)
This is a Stanford Health Care job.Additional Job Description
Located in the heart of Silicon Valley, Stanford Health Care's mission is to heal humanity through science and compassion, one patient at a time. The Facilities Services & Planning (FS&P) division plays a key role in helping Stanford Health Care accomplish this mission. With a fast-paced, tech-savvy and lean culture that focuses on goals, metrics and continuous improvement, FS&P provides non-clinical operational support to Stanford Health Care and other Stanford Medicine entities to ensure safe and successful non-clinical operations 24/7 and plan for the organization's future facility needs.
More information about FS&P and its business units can be found at this site: Facilities Services & Planning (FS&P) | Stanford Health Care
The
Sustainability Program Office (SPO) is dedicated to advancing SHC's sustainability initiatives, advocating for practices that minimize our environmental impact and promote the health and well-being of our communities while striving to create a more sustainable future for all we serve. Sustainability Program Office | Stanford Health Care
The Senior Manager of Environmental Services is responsible for coordinating, championing, monitoring, overseeing, planning, and reporting on SHC Waste Management Programs (WMP). This role is responsible for directly managing waste management initiatives and projects within the waste management program. This includes zero waste goal management efforts, advancements in sustainable product choices, waste elimination, toxicity reduction, effort to remove chemicals of concern, and resource conservations and environmental health improvement for SHC.
If you are interested in joining a nationally renowned health care system that was recently recognized as one of the top ten hospitals by U.S. News, home to numerous Nobel Prize winners, and being part of a cohesive team, please read the job description below and apply online.
A Brief OverviewThe Sr Mgr - Environmental Services is responsible for assisting the Director to ensure the hospital is maintained at the highest standard of cleanliness. Assists with overseeing the development and deployment of Environmental Services programs, quality controls, daily management of cleaning, sanitizing, disinfecting and overall general aesthetics. Supports over 2M square feet including clinics, HAI/quality programs, Interventional Platforms, and all waste streams. Assures all regulatory standards are met. Directs business practices in order to uphold Stanford Health Care's mission and values. Develops new and emerging business solutions for sustained growth and effective day-to-day operations.
LocationsStanford Health Care
What you will do- Active Daily Management - Plan, organize, and direct the work of the Environmental Services department including strategic planning, establishing goals and objectives, controlling costs and improving efficiency and service delivery effectiveness. Apply Lean concepts and tools to promote ownership of operational performance and reinforce continual improvement efforts.
- Innovation & Industry Best Practice - Continuously maintains knowledge of Industry Best Practices to improve service, quality, safety and patient satisfaction. Ensures a systematic approach consistent with accepted industry standards. Applies operational principles that acknowledges the unique nature of a complex care environment. Ensures the department is in alignment with industry benchmarks for patient satisfaction.
- Activation - Prepare for the activation of large scale projects and the subsequent repurposing of the existing campuses for continued patient care use. Ensures operational readiness inclusive of labor and non-labor requirements.
- Financial - utilize UHC benchmarking and past history to support realistic, sound department budgets. Assists in overseeing all expenditures, monitoring department costs and making adjustments as appropriate. Use various data sources to create a set of analytics and reports that provide insight into department performance, enable the management team to keep the customer informed and provide information about the patient experience to the SHC patient experience action team.
- Technology - Leverage productivity and staffing modelling systems to actively and dynamically manage daily operations (position control). Utilize analytics and technology to correlate and predict volumes and customer requirements.
- Procurement: Supports vendor negotiation, contracting, invoicing and purchasing. Designs business workflows responsive to time sensitive needs, but also cost-effective with adequate controls and oversight.
- Supports the Director in establishing and/or adhering to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.
- Assumes Director responsibilities and authority in his or her absence.
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
- Provides oversight of expenditures to ensure departmental financial controls.
- Directs daily property maintenance, housekeeping and custodial service operations in order to provide quality services
- Maintains and implements sanitary and safety conditions and training to adhere to auditing procedures and statutory regulations
- Accountable for the execution of product and service quality by maintaining highest level of delivery
- Reviews budgets to submit variance reports as needed
- Prepares and maintains departmental reports and records, collecting statistical data for administrative and regulatory purposes
- Projects costs and revenues for budgeting purposes
- Provides leadership in implementing and sustaining initiatives to improve Patient Satisfaction.
- Ensures active daily management of allocated labor budgets and adherence to position control standards are followed
Education Qualifications- Bachelor's Degree in business administration, management, or a related field Preferred
- Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.
Experience Qualifications- 3+ years to 5 years in Environmental Services leadership in healthcare Required
Required Knowledge, Skills and Abilities- Technical expertise in Environmental Services for healthcare.
- Familiar with the use of personal protective equipment, housekeeping supplies, OSHA standards, housekeeping equipment, DNV standard, Title 22 technical procedures.
- Must have knowledge of Hazardous Waste Handling, Medical Waste Act or Linen Room management.
- Proven effectiveness at influencing senior executives and delivering cross functional global initiatives
- Able to operate at a strategic, tactical and detailed analytical level
- Excellent communicator able to express themselves succinctly and with clarity
- Analytically strong and able to interpret data to develop concepts to drive improvement
- Resilient and able to deal with ambiguity, changing priorities and differing needs of the business
- Ability to work effectively cross functionally, bringing teams together to deliver shared goals
- Results-oriented "change agent" who can understand different points of view and effectively manage big-picture and tactical execution
- Ability to work in a fast-paced, hard-driving culture with a lean structure, demonstrated ability to success in and drive a culture of performance
- Ability to collaborate, motivate and lead globally through others and influence the achievement of common goals
These principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family's perspective:
- Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.Base Pay Scale: Generally starting at $72.55 - $96.15 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
